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LIVE: Casting a Net over Recruitment and Retention Challenges

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FirefighterNetcastI was in Texas for Advanced Unified Incident Command training last week (which I’ll tell you about soon), so I’m late getting this out.

I’ve been asked by FireCritic and FireDaily to join them as their special guest on this week’s edition of Firefighter NetCast.

Naturally, we’ll be discussing volunteer recruitment and retention along with an overview of my presentation “From the X-Box to the Box Alarm” at FDIC (Thursday-April 22nd at 10:30am) and my cover story in the March edition of Fire-Rescue Magazine featuring my storytelling project: Run-to-the-Curb.com.

I hope you can join us at 9pm ET this Wednesday-March 10, 2010 at Firefighter Netcast for a lively discussion of challenges and solutions to the volunteer fire service’s survival and success.

Stay safe. Train often.

@FireRECRUITER: Big Win for the Youngins’

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The Volunteer and Combination Officers Section of the IAFC recently released a new and long overdue guideline focusing on the proper and safe operation of fire department youth programs.

It holds something for everyone including chief officers, youth leaders, fire department administration, parents, support liaisons and the youth themselves.

Read more at FireRecruiter.com>>>

@RuntotheCurb: I remember my first time…

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Pbh2I opened up Internet Explorer where my home page is literally my home page: www.tigerschmittendorf.com and I clicked on the FireEMS Blogs icon in the upper left hand corner to see what my fellow bloggers were up to tonight.

I was drawn to a blog from the “Raising Ladders” site that caught my eye, titled: “Finally, a first due job… and a pretty good one, at that.” I didn’t think much of the title when I first read it until I got into the rest of the story. It was the author’s first real working fire in his career.

His story, along with my story telling experiences earlier in the evening, got me to thinking: “I remember my first time…”

@RttC: Remember as a Kid…

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Kathleen-JenniferThe title of this discussion on FirefighterNation.com really caught my attention as I remember a lot of things as a kid — and many of them are related to the fire service.

This particular discussion revolves around the author’s childhood memories of hearing the fire siren sounding  and then tuning to a particular AM station on his radio dial where they would broadcast the call location for all to hear.

Two years gone by now

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Bob Newell Banner Proof 1

There’s a lot of talk these days about what we’re missing in the fire service. And with all this discussion of leadership, of mentorship, sharing, caring and passing down values, traditions and the rich heritage of firefighters, Ithought it appropriate to revisit a very personal blog I wrote two years ago today, January 22, 2010.

When we talk about people who have influenced our careers and our lives, many people often refer to that person as someone who they didn’t realize had made such an impact on them until they were no longer in our lives. My friend Bob Newell was one of those people.

I guess I had taken Bob for granted. I had underestimated how much of an influence he had been on me, how much he was someone who’s friendship I cherished. His death, and these realizations really took me by surprise. (more…)

@FireRECRUITER: Who can afford to volunteer?

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greenjrWho Can Afford to Volunteer?

That’s the question asked by Don Grogg, a commissioner for Harris County Emergency Service District No. 9 in Texas in this article titled: “Suburban Fire Districts Sound the Alarm” in the Houston Chronicle.

While I understand that they have somewhat unique staffing and support challenges, when you ask it like that, who could expect anyone to answer with: “I can. Pick me. Pick me.”

Other than a closing remark about one department who expanded their boundaries for joining, the article does a great job at identifying the problems — but few if any solutions.

As I’ve asked before, “Is this our best approach?”

Here’s the link to the article at FireRECRUITER.com. You decide.

@FireRECRUITER: 10 Step Guide to Volunteering

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FireRecruiter-904x160

I feel that overall, the guide offers valuable insight into the world of volunteer firefighting and any effort to draw attention to the opportunities available to serve your community — are good efforts.

The guide outlines 10 individual tips for preparing to join our ranks. (more…)

@FireRECRUITER: SAFER App Period Extended

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SAFER LogoDHS has revisited the existing policy on supplanting for the 2009 SAFER funding cycle.  The Secretary has decided that DHS will consider petitions for waivers on supplanting from 2009 grantees on a case-by-case basis and under certain conditions.

In order for all potential applicants to have sufficient time to consider this revised policy guidance, DHS will extend the 2009 SAFER application period.  The new application deadline will be 5:00 p.m., Eastern Time, Friday, January 15, 2010.

@FireRECRUITER: VFDs Get Creative About Recruiting

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FireRecruiter-904x160

I applaud their efforts to diversify their membership, both in age and in function. Fire Explorers, Junior Firefighters, and FireCorps members are a great way to expand your work force.

Allowing interested candidates to specialize as fire police or pump operators is a great way to spread the work load. As the article says, not everyone needs to be the person running into the burning building as all the sane people are running out. (more…)

This Week’s Run-to-the-Curb Kids

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What kid doesn't want to be a firefighter?

What kid doesn't want to be a firefighter?

I was a Run-to-the-Curb type kid. What’s your story?

I’ve created a page at RuntotheCurb.com that will feature future firefighters  — what I call ”Run to the Curb” Kids.

This week’s RttC Kids include 2-1/2 year old Collin Manning, son of Williamsville Firefighter Chris Manning as well as a photo of my daughter Kathleen and her friend taken about 15 years ago (don’t tell her I posted this.)

Visit RuntotheCurb.com to meet this week’s future firefighters and tell us your story.

Fountain of Youth or Flood of Problems?

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FireRecruiter-904x160The FFN WebTeam recently posted a news article about some Pennsylvania fire departments going into the high schools to recruit future firefighters. (http://www.firefighternation.com/forum/topics/pennsylvania-volunteer?xg_source=activity&id=889755%3ATopic%3A4414468&)

A day later, one participant on the FirefighterNation.com noted that there has been an inordinate number of blogs and discussions related to Junior Firefighters and Fire Explorers. (http://www.firefighternation.com/forum/topics/what-is-up-with-all-these-jr)

In my opinion, both discussions have pretty much turned into Junior/Explorer bashing.

I have very strong feelings on the subject but before I share my thoughts, I’d like you to go to FireRecruiter.com and weigh in on the subject: http://firerecruiter.wordpress.com/2009/12/10/survey-says-fd-youth-programs/

Tonawanda Explorers are Tops in Nation

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Tonawanda FD patch

The City of Tonawanda Fire Department’s (Erie County NY) Explorer Post’s motto is “Our Best Today for a Better Tomorrow.”

Their efforts have not gone unnoticed as they were recently identified as winners of a National Junior Firefighter Grant sponsored by Baskin-Robbins as announced by the National Volunteer Fire Council.

The National Volunteer Fire Council (NVFC), in partnership with the Dunkin’ Donuts and Baskin-Robbins Community Foundation, has selected 10 outstanding junior firefighter programs and Explorer Posts from departments nationwide to receive a $5,000 grant through the NVFC National Junior Firefighter Program

 The local Tonawanda News reports that the Post has a history of welcoming teens with mental and physical disabilities into the program.

Congratulations to Chief Chuck Stuart and the Tonawanda Fire Department Explorer Post for making their community proud.

Fire Departments with Junior Firefighter programs can also register their nominations for two other awards at the NVFC site.

“Run to the Curb” Kids

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Getzville Firefighter Ryan Russell with two appreciative fans

Getzville Firefighter Ryan Russell with two very appreciative fans

You’ve read my previous references to “Run to the Curb” type kids in “Fortune Tellers” and in my other writings. Now I’ve created a whole new web site just for telling my stories and to give you a place to share your stories too.

Run to the Curb.com is a work-in-progress blog I just created and a possible online book project too. There I’ll share my experiences, my stories and my thoughts on our need to be better story tellers

And, I want to hear your stories too. You can share your childhood experiences and your connections to the fire service and in doing so, share the brotherhood, history and traditions of the fire service with fellow firefighters — and those who wish they were.

Check back often as more stories are added and we build this legacy document together.

Run to the curb. Tell your story. Tell your fortune. We can’t wait to hear it.

Creating a Clearinghouse

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FireRecruiter-904x160Patience is some times not one of my better virtues. I’ve been kicking around the idea of creating an online clearinghouse of recruitment and retention resources for quite some time.

Needless to say, it’s an area of the fire service that I’m quite absorbed in but I’ve always waited for someone else to create such a thing. Sure, there’s the National Volunteer Fire Council and VolunteerFD.org, which does a more than formidable job of compiling resources for the volunteer fire service, but I still felt there was something lacking. I needed more. We need more.

I identified a gap, an opportunity to create a single source for everything related to how we market to, recruit, indoctrinate, treat and retain the single most important resource in the fire service: our people.

Finally, I couldn’t wait any longer. I registered and published: FireRECRUITER.com – a single site dedicated to ensuring the survival and success of the volunteer fire service across our nation. (more…)

It’s Time to get SAFER!

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SAFER LogoThis article is one in a series of toolkits focusing on recruitment, retention, fire service marketing and leadership.

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Are you SAFER than you were last year?

That is, did you submit a grant application under the Department of Homeland Security’s (DHS) “Staffing for Adequate Fire and Emergency Response” program for recruitment and retention?

If you didn’t, you missed out on a great opportunity to better your fire department, or in our case, the entire volunteer fire service in our region.

Here’s the good news. You get another chance. DHS just announced that the application period for the 2009 SAFER grants opens November 16, 2009. (more…)

Is this our best approach?

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Best Damn JobI’ve read and watched this news clip from the NY Daily Dispatch about how training requirements in New York State are hurting the volunteer fire service: http://www.weny.com/News-Local.asp?ARTICLE3864=9148872

Unfortunately, I think it follows a growing pattern of articles and news pieces that focus on the problems – and not the solutions to our recruitment and retention challenges.

While we certainly need to identify and acknowledge what the challenges are, I don’t think that promoting them, certainly making a news story out of them — is our best approach to motivating people to help us overcome our staffing issues by volunteering. Do you? (more…)

Conveying Tragedy

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I consider myself a student of effective public and media relations. One of the most difficult messages a fire chief or public information officer must convey is that of a tragedy where, despite our best efforts, the results are fatal.

I often coach fire officers and public officials at incident scenes as how to best deliver difficult news. While I encourage them to focus on the role of the rescuers – not the victims, showing respect and concern for all those affected by the tragedy is very important as we speak publicly. This uncomfortable situation is one that any of us could be faced with at any time.

Such was the case on the early morning of New Year’s Day in the City of Tonawanda NY. Despite heroic efforts to reach her, a young female died in this residential structure fire. I know firsthand how these events can have a profound impact on you and your outlook on life.

As I do most information, I viewed this news story through three different sets of eyes. As a citizen, I was deeply affected by the loss of life in our community, especially by fire, and felt badly for those whose lives were changed by it. (more…)


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