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Is this our best approach?

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Best Damn JobI’ve read and watched this news clip from the NY Daily Dispatch about how training requirements in New York State are hurting the volunteer fire service: http://www.weny.com/News-Local.asp?ARTICLE3864=9148872

Unfortunately, I think it follows a growing pattern of articles and news pieces that focus on the problems – and not the solutions to our recruitment and retention challenges.

While we certainly need to identify and acknowledge what the challenges are, I don’t think that promoting them, certainly making a news story out of them — is our best approach to motivating people to help us overcome our staffing issues by volunteering. Do you? (more…)

Schmittendorf Signs On for Fire Service Leader Round-Table

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Chief Billy Goldfeder

Chief Billy Goldfeder

The Firemen’s Association of the State of New York (FASNY) has secured volunteer firefighter recruitment and retention specialist Tiger Schmittendorf as part of a round-table presentation at their 2009 Convention in Niagara Falls, NY.

Schmittendorf will join Deputy Chief Billy Goldfeder, host of FirefighterCloseCalls.com; J. Gordon Routley, who oversaw the inquiry into the Charleston Sofa Store firefighter fatalities; and Phoenix Fire Department Chief (Ret.) Alan Brunacini, who is largely credited with promoting customer service in the fire service as we know it today.

The four-man team will culminate what promises to be a day of lively, informative and even entertaining presentations at the FASNY convention on August 20, 2009. The panel will field questions from the audience and will discuss everything from firefighter safety to firefighting as a service industry. (more…)

Schmittendorf Selected to Deliver Leadership Training

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Tiger Schmittendorf has been selected as one of only 25 firefighters from across New York State to be certified as an instructor of the newly developed
“7 Habits of Effective Firefighters” training program.

Customized specifically for the New York State Association of Fire Chiefs (NYSAFC) by Franklin-Covey, this “7 Habits” program is funded by a SAFER grant from the US Department of Homeland Security.

Schmittendorf will spend two days of intensive training at the NYSAFC headquarters in early January and will return at the end of the month to earn his certification as an instructor. He will be joined by Sean Crotty, past chief of the North Boston Volunteer Fire Company in Erie County, and other firefighters from across the state.

Following certification, the team of instructors will then provide the leadership training to fire departments across New York State.

Stay tuned to TigerSchmittendorf.com for exciting announcements about these training opportunities.

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