Tag Archives: retention

Part 1: What’s a Clearinghouse?

In previous articles, I’ve attempted to present the fire service with real tools to use in improving their membership process and documentation including annual reports, prospective member guides and the interview process.


Recently, I’ve been working with a group of some 30 fire service leaders to offer solutions to the recruitment and retention challenges of their county’s fire service.


As part of that process, I’ve developed a three-tiered model to address what I call “recruitment and retention

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