Skip to content


FireRECRUITER: The Art of Speed-Recruiting

No comments

IMG_5396-smallIf you had just 30 seconds to convince someone why they should join your volunteer fire department, what would you say? 

What would your message be? Do you have a standard sales pitch that you use for just such occasions? Can you even say hello in 30 seconds? 

I recently had the opportunity to coach and practice some speed-recruiting exercises with the Doyle Hose Co. 1 in Cheektowaga NY. They had been invited to be a part of career day at the local high school in their response area and they invited me to join them.

It was in the cards.

6 comments

Blogger’s Note: The following is my submission to the Fire Critic’s First Due Fire Blog Carnival  focusing on the topic: “I’m a firefighter because…”

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

My mother died from lung cancer when I was thirteen years old.

Now, that’s something I don’t wish on anyone, but I can certainly point to positive points of my character that can be attributed to that single tragic event in my life. My responsibility, resiliency, work ethic, and my servant attitude are all credits to my mother and the fact that I lost her so early in my childhood – all characteristics that would prove to be pivotal throughout my career, especially in the fire service.

Unbeknownst to me, my mother kept a keepsake box for several of the eight kids in my family. My father gave me mine shortly after she died. I still have it and have continued that family tradition with our kids.

Amongst many other treasures in that box were two cards and a hand-made book that may have forecasted where I would be today.

The first card was to my parents congratulating them when I was born. The card was from the Evans Center Fire Company Ladies Auxiliary. Today, I celebrate my twenty-ninth year with that very same fire department. (more…)

Re-Enlist.

1 comment

EDITOR’S NOTE: I’m posting this blog literally minutes after completing my first NetCast on the topic of volunteer recruitment and retention, compliments of FireCritic and FireDaily at www.firefighternetcast.com. What a tremendous opportunity that was to connect with so many people via the live chat and simultaneous telephone call-ins.

My helmet is off to those two gentlemen for harnessing that technology to accomplish something that they may not even realize they’re doing: Telling Stories.

Storytelling is important to the survival and success of the fire service. Very important. As I wrote in my article: “Saving Stories,” in this month’s edition of Fire-Rescue Magazine, storytelling “passes on our traditions, conveys our values and protects the rich heritage of the fire service.” Thanks to Rhett and John for doing just that through the tales shared on FirefighterNetcast.com.

At the end of the Netcast, I let the cat out of the bag about a new partnership I created between our volunteer fire service and the National Guard. Look for more info on that coming soon. In the meantime, the following is a story that is a little bit about my love for my father, my passion for the fire service and my appreciation for the military men and women who protect our freedom every day. (more…)

LIVE: Casting a Net over Recruitment and Retention Challenges

8 comments

FirefighterNetcastI was in Texas for Advanced Unified Incident Command training last week (which I’ll tell you about soon), so I’m late getting this out.

I’ve been asked by FireCritic and FireDaily to join them as their special guest on this week’s edition of Firefighter NetCast.

Naturally, we’ll be discussing volunteer recruitment and retention along with an overview of my presentation “From the X-Box to the Box Alarm” at FDIC (Thursday-April 22nd at 10:30am) and my cover story in the March edition of Fire-Rescue Magazine featuring my storytelling project: Run-to-the-Curb.com.

I hope you can join us at 9pm ET this Wednesday-March 10, 2010 at Firefighter Netcast for a lively discussion of challenges and solutions to the volunteer fire service’s survival and success.

Stay safe. Train often.

@FireRECRUITER: Big Win for the Youngins’

No comments

The Volunteer and Combination Officers Section of the IAFC recently released a new and long overdue guideline focusing on the proper and safe operation of fire department youth programs.

It holds something for everyone including chief officers, youth leaders, fire department administration, parents, support liaisons and the youth themselves.

Read more at FireRecruiter.com>>>

@RuntotheCurb: I remember my first time…

No comments

Pbh2I opened up Internet Explorer where my home page is literally my home page: www.tigerschmittendorf.com and I clicked on the FireEMS Blogs icon in the upper left hand corner to see what my fellow bloggers were up to tonight.

I was drawn to a blog from the “Raising Ladders” site that caught my eye, titled: “Finally, a first due job… and a pretty good one, at that.” I didn’t think much of the title when I first read it until I got into the rest of the story. It was the author’s first real working fire in his career.

His story, along with my story telling experiences earlier in the evening, got me to thinking: “I remember my first time…”

@RttC: Remember as a Kid…

No comments

Kathleen-JenniferThe title of this discussion on FirefighterNation.com really caught my attention as I remember a lot of things as a kid — and many of them are related to the fire service.

This particular discussion revolves around the author’s childhood memories of hearing the fire siren sounding  and then tuning to a particular AM station on his radio dial where they would broadcast the call location for all to hear.

Two years gone by now

4 comments

Bob Newell Banner Proof 1

There’s a lot of talk these days about what we’re missing in the fire service. And with all this discussion of leadership, of mentorship, sharing, caring and passing down values, traditions and the rich heritage of firefighters, Ithought it appropriate to revisit a very personal blog I wrote two years ago today, January 22, 2010.

When we talk about people who have influenced our careers and our lives, many people often refer to that person as someone who they didn’t realize had made such an impact on them until they were no longer in our lives. My friend Bob Newell was one of those people.

I guess I had taken Bob for granted. I had underestimated how much of an influence he had been on me, how much he was someone who’s friendship I cherished. His death, and these realizations really took me by surprise. (more…)

@FireRECRUITER: Who can afford to volunteer?

No comments

greenjrWho Can Afford to Volunteer?

That’s the question asked by Don Grogg, a commissioner for Harris County Emergency Service District No. 9 in Texas in this article titled: “Suburban Fire Districts Sound the Alarm” in the Houston Chronicle.

While I understand that they have somewhat unique staffing and support challenges, when you ask it like that, who could expect anyone to answer with: “I can. Pick me. Pick me.”

Other than a closing remark about one department who expanded their boundaries for joining, the article does a great job at identifying the problems — but few if any solutions.

As I’ve asked before, “Is this our best approach?”

Here’s the link to the article at FireRECRUITER.com. You decide.

@FireRECRUITER: 10 Step Guide to Volunteering

No comments

FireRecruiter-904x160

I feel that overall, the guide offers valuable insight into the world of volunteer firefighting and any effort to draw attention to the opportunities available to serve your community — are good efforts.

The guide outlines 10 individual tips for preparing to join our ranks. (more…)

Fire Chief Blogs His Way Through Fire Academy Experience

4 comments
St. Paul MN Fire Chief Tim Butler is blogging about his fire academy experiences

St. Paul MN Fire Chief Tim Butler is blogging about his fire academy experiences

I don’t remember how and when I stumbled across this particular blog, but it’s a good one.

St. Paul, Minnesota Fire Chief Tim Butler has written a blog about his experiences with the fire department since being appointed to the position two years ago. What’s so unique about this chief’s blog is that it details his adventures in participating in the latest recruit academy executed by the fire department.

The chief indicated early on after his appointment that he fully intended to experience everything his firefighters have experienced. In that vain, he prepared himself for and is actively engaged in the academy.

I was very impressed with his attitude as he wrote “We (sic) must share a common bond – a common culture – and a shared base of experience and perspective. We all must be confident in each member’s ability to operate safely and effectively on an incident scene or when representing our department to the public.” (more…)

@FireRECRUITER: SAFER App Period Extended

No comments

SAFER LogoDHS has revisited the existing policy on supplanting for the 2009 SAFER funding cycle.  The Secretary has decided that DHS will consider petitions for waivers on supplanting from 2009 grantees on a case-by-case basis and under certain conditions.

In order for all potential applicants to have sufficient time to consider this revised policy guidance, DHS will extend the 2009 SAFER application period.  The new application deadline will be 5:00 p.m., Eastern Time, Friday, January 15, 2010.

@FireRECRUITER: VFDs Get Creative About Recruiting

No comments

FireRecruiter-904x160

I applaud their efforts to diversify their membership, both in age and in function. Fire Explorers, Junior Firefighters, and FireCorps members are a great way to expand your work force.

Allowing interested candidates to specialize as fire police or pump operators is a great way to spread the work load. As the article says, not everyone needs to be the person running into the burning building as all the sane people are running out. (more…)

If you’re worried about getting cancer — you probably shouldn’t be a firefighter!

No comments

loddThat’s what I overheard a certain young fire officer tell a probie recently.

“If you’re worried about getting cancer — you probably shouldn’t be a firefighter!”

I didn’t miss-hear or mis-understand him, nor did I take his comment out of context. That’s exactly what he said.

I nearly blew my cork. What an immature, ignorant, reckless thing to say.

Here’s all I have to say to him: “This one’s for you.”

THE FOLLOWING IS A MUST READ ARTICLE – DON’T SKIP IT.
IF YOU’VE EVER THOUGHT ABOUT TAKING YOUR MASK OFF, EVEN JUST FOR A SECOND, WHILE THERE IS STILL SMOKE OR FUMES PRESENT — THINK AGAIN!  READ, PRINT, POST AND DISTRIBUTE THIS ARTICLE
TO EVERY FIREFIGHTER YOU KNOW.

“We Danced With The Devil: One Firefighter’s Cancer Chronicles”

Editor’s Note: If you can stomach reading this gut-wrenching story, you might like to read:

Stay safe. Train often.

This Week’s Run-to-the-Curb Kids

3 comments
What kid doesn't want to be a firefighter?

What kid doesn't want to be a firefighter?

I was a Run-to-the-Curb type kid. What’s your story?

I’ve created a page at RuntotheCurb.com that will feature future firefighters  — what I call ”Run to the Curb” Kids.

This week’s RttC Kids include 2-1/2 year old Collin Manning, son of Williamsville Firefighter Chris Manning as well as a photo of my daughter Kathleen and her friend taken about 15 years ago (don’t tell her I posted this.)

Visit RuntotheCurb.com to meet this week’s future firefighters and tell us your story.

Fountain of Youth or Flood of Problems?

1 comment

FireRecruiter-904x160The FFN WebTeam recently posted a news article about some Pennsylvania fire departments going into the high schools to recruit future firefighters. (http://www.firefighternation.com/forum/topics/pennsylvania-volunteer?xg_source=activity&id=889755%3ATopic%3A4414468&)

A day later, one participant on the FirefighterNation.com noted that there has been an inordinate number of blogs and discussions related to Junior Firefighters and Fire Explorers. (http://www.firefighternation.com/forum/topics/what-is-up-with-all-these-jr)

In my opinion, both discussions have pretty much turned into Junior/Explorer bashing.

I have very strong feelings on the subject but before I share my thoughts, I’d like you to go to FireRecruiter.com and weigh in on the subject: http://firerecruiter.wordpress.com/2009/12/10/survey-says-fd-youth-programs/

Change, for Safety’s Sake.

No comments

ITP10CF_LIf you are a Fire/Rescue Chief, Commissioner, President, Fire Officer or in a leadership role of a Fire Department or Fire Company, you have the responsibility of ensuring firefighter safety.

 

With the holidays right around the corner, here’s a cool opportunity for your organization to provide something to your members, and support the work of the Safety, Health and Survival Section of the IAFC. By policy, the IAFC does not fund the section, the section must raise all of their own funds in order to operate. (more…)

Fifteen years ago; in a land far, far away…

9 comments

I stumbled across this post from FireCritic (Fire-EMS Blog Network) and was dumbstruck. I haven’t thought of John Jordan in a long, long time.

In May of 1994, as Managing Editor of The Fire Fighter Newspaper and as a guest of VFIS, I and three other local firefighters (Dave Sherman, Jim Guy and Ric Dimpfl) traveled to Washington DC to attend the National Fire & Emergency Services Congressional Caucus Dinner coordinated by the Congressional Fire Services Institute.

Several hours before the dinner started and before I ever met him, John Jordan taught me a very valuable lesson: Don’t judge a book by its cover. (more…)

Tonawanda Explorers are Tops in Nation

3 comments

Tonawanda FD patch

The City of Tonawanda Fire Department’s (Erie County NY) Explorer Post’s motto is “Our Best Today for a Better Tomorrow.”

Their efforts have not gone unnoticed as they were recently identified as winners of a National Junior Firefighter Grant sponsored by Baskin-Robbins as announced by the National Volunteer Fire Council.

The National Volunteer Fire Council (NVFC), in partnership with the Dunkin’ Donuts and Baskin-Robbins Community Foundation, has selected 10 outstanding junior firefighter programs and Explorer Posts from departments nationwide to receive a $5,000 grant through the NVFC National Junior Firefighter Program

 The local Tonawanda News reports that the Post has a history of welcoming teens with mental and physical disabilities into the program.

Congratulations to Chief Chuck Stuart and the Tonawanda Fire Department Explorer Post for making their community proud.

Fire Departments with Junior Firefighter programs can also register their nominations for two other awards at the NVFC site.

“Run to the Curb” Kids

No comments
Getzville Firefighter Ryan Russell with two appreciative fans

Getzville Firefighter Ryan Russell with two very appreciative fans

You’ve read my previous references to “Run to the Curb” type kids in “Fortune Tellers” and in my other writings. Now I’ve created a whole new web site just for telling my stories and to give you a place to share your stories too.

Run to the Curb.com is a work-in-progress blog I just created and a possible online book project too. There I’ll share my experiences, my stories and my thoughts on our need to be better story tellers

And, I want to hear your stories too. You can share your childhood experiences and your connections to the fire service and in doing so, share the brotherhood, history and traditions of the fire service with fellow firefighters — and those who wish they were.

Check back often as more stories are added and we build this legacy document together.

Run to the curb. Tell your story. Tell your fortune. We can’t wait to hear it.

Creating a Clearinghouse

No comments

FireRecruiter-904x160Patience is some times not one of my better virtues. I’ve been kicking around the idea of creating an online clearinghouse of recruitment and retention resources for quite some time.

Needless to say, it’s an area of the fire service that I’m quite absorbed in but I’ve always waited for someone else to create such a thing. Sure, there’s the National Volunteer Fire Council and VolunteerFD.org, which does a more than formidable job of compiling resources for the volunteer fire service, but I still felt there was something lacking. I needed more. We need more.

I identified a gap, an opportunity to create a single source for everything related to how we market to, recruit, indoctrinate, treat and retain the single most important resource in the fire service: our people.

Finally, I couldn’t wait any longer. I registered and published: FireRECRUITER.com – a single site dedicated to ensuring the survival and success of the volunteer fire service across our nation. (more…)

Join the Conversation

2 comments

ToolkitJoining on the heels of the recent well-attended presentation for Suffolk County, fire departments in three more New York State Counties have recently signed up for Tiger Schmittendorf’s “Leadership in the Firehouse” seminar series.

Tiger’s flagship presentation is a comprehensive review of the Recruitment and Retention Rescue vs. Recovery discussion. The highly interactive presentation engages the participants in a conversation to discover the root causes of the challenges we face, why we face them and what we can do about them; together.

Click on the links below to download the appropriate event flyer: (more…)

Keeping People

2 comments

RecruitersGot any bright ideas?

Here’s a link to a FirefighterNation discussion started by a firefighter struggling to maintain the membership in his volunteer fire department.

“In my group we have people that come and don’t show up for 6 months; people who quit due to other members ill behavior and misconduct – and people who stay and do as they are told.

What do we do to keep members and to have the members come back?”

Join the Recruiters Group on FFN and chime in on the chat: Keeping People

Starting Out the New Year Right!

5 comments

I originally wrote this piece back in 2002 but I feel it’s appropriate to re-visit it every year as we evaluate and re-align our outlook on life in the fire service.

My purpose for posting is not totally unselfish. I use this as an evaluation tool to examine my relationship with my fire department and the fire service at large, and make adjustments as necessary.

As I go through the various challenges that these relationships present from year to year, I find that these words are not as easy to live up to, at least in their entirety. Nonetheless, I use these reflections each year to perservere and re-dedicate myself to being a leader in the emergency services community. Hopefully these words will have the same impact on you. (more…)

Related Posts with Thumbnails


© Copyright Tiger Schmittendorf 2011. All rights reserved.