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What’s your story?

It’s been a great, long, hot summer — causing me to take some time away from blogging to spend with my family and friends. Although I haven’t been writing much, I have been doing a lot of reading and observing. And, it’s my observation that the need for effective story telling in the fire service has never been greater.

This was never more apparent than during my observation of and interaction with recruits participating in the Firefighter 1 Boot Camp at the Erie County Emergency Services Training & Operations Center where I work.

Each day, I had the opportunity to spend time with those 50 recruits from 37 different fire departments across our county, talking not just tactics and techniques, but about life in the fire service. (more…)

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Posted by tiger on September 5, 2010 • Filed under: Administration & Leadership, Command & Leadership, Funding & Staffing, Public Relations, Training & Development, training-fire-rescue-topics • Tagged: Brotherhood, fire department, fire service, firefighter, leadership, marketing, motivation, Public Relations, recruitment, retention, run to the curb, story telling, Tiger Schmittendorf, Training, volunteer, volunteering

Run-to-the-Curb is Top Story

That's me with Past Chief John Latimore, one of my best friends in the fire service and the neighborhood I grew up in.

It’s been more than a month since my presentation at FDIC and my live Internet radio talk show on FirefighterNetcast from the show floor, but a lot of exciting things have happened since then.

Feedback from my show about the importance of storytelling in the fire service with special guest Chief Tom Merrill was tremendous and it’s amazing to see the influence that the Run-to-the-Curb (RttC) concept has had on people. Several firefighters have since shared their own personal stories of growing up in and around the fire service. In fact, so many have responded that it’s tough to keep up with and more of their stories are pending publication here.

Read more at: http://runtothecurb.wordpress.com/2010/06/07/run-to-the-curb-is-top-story/

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Posted by tiger on June 7, 2010 • Filed under: Administration & Leadership, All Blogs, Brotherhood, EMS Topics, Fire Rescue Topics, Funding & Staffing, News, Public Relations, Technology & Communications, Training & Development • Tagged: Brotherhood, clean the litterbox, fire department, fire rescue magazine, firefighter, Generation Y, kids, leadership, marketing, motivation, public information officer, Public Relations, recruit, recruitment, retention, run to the curb, story telling, Tiger Schmittendorf, Training, volunteer, volunteering

Local Fire News Sites Get Press, Mixed Reviews

A recent article in the Buffalo News featured two online fire service sites (www.ecfwire.com and www.ereicountyfireblotter.com) that provide live audio feeds and in-depth news coverage of the fire service here in Erie County.

Although the article focuses on the potential training value, some fire chiefs had mixed feelings about what could be considered a form of social media and the information they share.

Read it here:

http://www.buffalonews.com/2010/05/22/1058838/wire-fire-on-the-web.html

What do you have in your Internet neighborhood?

What’s your take on citizen-jouranlism sites like these?

Discuss it here and on FirefighterNation.com.

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Posted by tiger on May 25, 2010 • Filed under: Administration & Leadership, All Blogs, Fire Rescue Topics, Funding & Staffing, News, Public Relations, Training & Development, training-fire-rescue-topics • Tagged: erie county, fire department, fire service, firefighter, Generation Y, marketing, motivation, public information officer, Public Relations, Training, volunteer, volunteering

@FireRECRUITER: Make the Right Investments

The following article tells of a small city that is threatening to stop collecting a voluntary public donation that has brought thousands and thousands of dollars in mission-critical equipment to their combination (paid/volunteer) fire department.

Apparently, the threat is in response to a dwindling number of volunteer firefighters in their department, between 5 and 10, as the article points out. Without a lot of volunteers, they apparently don’t feel it’s appropriate to collect a donation on behalf of the volunteer side of their fire department. This situation seems to be causing quite a riff in the department.

Is it just me, or does any one else smell opportunity?

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Posted by tiger on May 24, 2010 • Filed under: Administration & Leadership, All Blogs, Clearinghouse, Command & Leadership, Fire Rescue Topics, Funding & Staffing, Public Relations, R&R Toolkits • Tagged: campaign, fire department, fire service, firefighter, leadership, marketing, motivation, public information officer, Public Relations, recruit, recruitment, retention, Tiger Schmittendorf, tweets, twitter, volunteer

@FireRECRUITER: It’s EMS Week – Roll With It!

From www.FireRECRUITER.com:

In honor of EMS Week-2010, I thought I’d promote the (dare I say) sexiest video I’ve ever seen come to volunteer recruitment and retention.

“Roll With It!” is a part music video, part movie trailer — full-on high energy – high impact web site for the recruitment of fire and EMS personnel.

Celebrate EMS Week in style: “Roll With It!”

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Posted by tiger on May 19, 2010 • Filed under: Administration & Leadership, All Blogs, Clearinghouse, Command & Leadership, EMS Health & Safety, EMS Topics, Fire Rescue Topics, Funding & Staffing, News, Patient Management, Public Relations • Tagged: campaign, CFR, Clearinghouse, emergency medical services, ems, EMT, fire department, fire rescue magazine, fire service, firefighter, Generation Y, leadership, marketing, motivation, Paramedic, Pennsylvania, public information officer, Public Relations, recruit, recruitment, Roll With It, Tiger Schmittendorf, volunteer, volunteering, www.rollwithit.com

@Run-to-the-Curb: Planting a Seed.

It should be no secret by now that I have a passion for story telling, and especially telling of the importance of sharing stories in the fire service as a means of passing down our history, traditions and values.

It’s almost an obsession.

It’s gotten so bad that I’ve started drawing my Blackberry from its holster and pressing the voice note “Record” button at the drop of a hint that a story is about to unfold in conversation. While I took a lot of friendly fire for that from friends while sharing in some “networking opportunities” at FDIC recently, the gems I’ve captured are absolutely priceless. Don’t worry, you’ll be able to read and listen to some of them soon.

It was also at FDIC that I was reminded of what got me on this story-telling kick and who inspired me to tell my stories by creating the Run-to-the-Curb concept.

Click here to read the rest of the story of how I got my story-telling start. (Try to say that 10-times, fast)

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Posted by tiger on May 3, 2010 • Filed under: Administration & Leadership, All Blogs, Brotherhood, Fire Rescue Topics, Funding & Staffing • Tagged: Brotherhood, fire department, fire rescue magazine, fire service, firefighter, firefighternation, FirefighterNation.com, Generation Y, leadership, marketing, recruitment, run to the curb, story telling, Tiger Schmittendorf, volunteer, volunteering

Going to the Show! See You in Indy.

I hope to see all of my loyal followers (both of them) at FDIC in a few short weeks. I’ll be presenting “From the X-Box to the Box Alarm” on Thursday-April 22, 2010 at 10:30am in Room 127-128. There’s room for 308 of my closest, most personal friends so there’s really no excuse for not joining me! LOL (more…)

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Posted by tiger on April 10, 2010 • Filed under: Administration & Leadership, All Blogs, Command & Leadership, Featured, Funding & Staffing, News, Public Relations, Training & Development • Tagged: Brotherhood, campaign, clean the litterbox, Clearinghouse, erie county, FDIC, fire department, fire department instructors conference, fire engineering magazine, fire service, firefighter, Generation Y, kids, leadership, marketing, motivation, practices, public information officer, Public Relations, recruitment, retention, run to the curb, SAFER, story telling, Tiger Schmittendorf, Training, tweets, twitter, volunteer, volunteering

@FireRECRUITER: Recruiting in a Gray Area

My helmet is off to the folks in the Syosset NY Fire Department for recognizing 40+ aged recruits as a viable part of the solutions to our recruitment and retention challenges.

Age is Nothing But a Number at Syosset Fire Dept.

Joining later in life is becoming more the norm

The approach and image of the volunteer fire service portrayed in this article is in sharp contrast to the news articles I highlighted in “Is This Our Best Approach?”

In fact, I came across a similar article today that raises the exact same question:

Fire Companies Struggling to Get Volunteers.

I think we can do better. Let me know what you think.

Read the whole story at FireRECRUITER.com.

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Posted by tiger on April 6, 2010 • Filed under: Administration & Leadership, All Blogs, Command & Leadership, EMS Topics, Fire Rescue Topics, Funding & Staffing, News, Public Relations, R&R Toolkits • Tagged: Brotherhood, Clearinghouse, fire department, fire service, firefighter, Generation Y, leadership, marketing, motivation, public information officer, Public Relations, recruitment, retention, story telling, Tiger Schmittendorf, Training, volunteer, volunteering

Run-to-the-Curb Kids: Collect the whole set!

Rhett Fleitz at FireCritic.com has compiled one of the greatest collections of firefighter stories in hosting his first edition of the First Due Blog Carnival which asked our brothers and sisters to answer the question: “I am a firefighter because…”

It fits right in line with my theory on the importance of story telling in the fire service and even includes my own personal story of how it was others who forecasted that I was going to be a firefighter one day.

Take a peak at Run-to-the-Curb.com and be sure to stop back there to tell your story.

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Posted by tiger on March 24, 2010 • Filed under: Administration & Leadership, All Blogs, Brotherhood, Funding & Staffing • Tagged: Brotherhood, fire department, fire service, firefighter, Generation Y, leadership, marketing, motivation, Public Relations, recruitment, retention, run to the curb, story telling, Tiger Schmittendorf, Training, volunteer, volunteering

FireRECRUITER: The Art of Speed-Recruiting

If you had just 30 seconds to convince someone why they should join your volunteer fire department, what would you say?

What would your message be? Do you have a standard sales pitch that you use for just such occasions? Can you even say hello in 30 seconds?

I recently had the opportunity to coach and practice some speed-recruiting exercises with the Doyle Hose Co. 1 in Cheektowaga NY. They had been invited to be a part of career day at the local high school in their response area and they invited me to join them.

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Posted by tiger on March 18, 2010 • Filed under: Administration & Leadership, All Blogs, Command & Leadership, Fire Rescue Topics, Funding & Staffing, R&R Toolkits, R&R Toolkits, Training & Development • Tagged: billboard, campaign, Clearinghouse, fire department, fire service, firefighter, Generation Y, leadership, marketing, motivation, public information officer, Public Relations, recruit, recruitment, retention, run to the curb, Tiger Schmittendorf, volunteer, volunteering

Re-Enlist.

EDITOR’S NOTE: I’m posting this blog literally minutes after completing my first NetCast on the topic of volunteer recruitment and retention, compliments of FireCritic and FireDaily at www.firefighternetcast.com. What a tremendous opportunity that was to connect with so many people via the live chat and simultaneous telephone call-ins.

My helmet is off to those two gentlemen for harnessing that technology to accomplish something that they may not even realize they’re doing: Telling Stories.

Storytelling is important to the survival and success of the fire service. Very important. As I wrote in my article: “Saving Stories,” in this month’s edition of Fire-Rescue Magazine, storytelling “passes on our traditions, conveys our values and protects the rich heritage of the fire service.” Thanks to Rhett and John for doing just that through the tales shared on FirefighterNetcast.com.

At the end of the Netcast, I let the cat out of the bag about a new partnership I created between our volunteer fire service and the National Guard. Look for more info on that coming soon. In the meantime, the following is a story that is a little bit about my love for my father, my passion for the fire service and my appreciation for the military men and women who protect our freedom every day. (more…)

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Posted by tiger on March 11, 2010 • Filed under: Administration & Leadership, All Blogs, Brotherhood, Command & Leadership, EMS Topics, Fire Rescue Topics, Funding & Staffing, Public Relations, R&R Toolkits • Tagged: Brotherhood, fire department, fire service, firefighter, Generation Y, leadership, marketing, motivation, public information officer, Public Relations, recruitment, retention, run to the curb, Tiger Schmittendorf, Training, volunteer, volunteering

LIVE: Casting a Net over Recruitment and Retention Challenges

I was in Texas for Advanced Unified Incident Command training last week (which I’ll tell you about soon), so I’m late getting this out.

I’ve been asked by FireCritic and FireDaily to join them as their special guest on this week’s edition of Firefighter NetCast.

Naturally, we’ll be discussing volunteer recruitment and retention along with an overview of my presentation “From the X-Box to the Box Alarm” at FDIC (Thursday-April 22nd at 10:30am) and my cover story in the March edition of Fire-Rescue Magazine featuring my storytelling project: Run-to-the-Curb.com.

I hope you can join us at 9pm ET this Wednesday-March 10, 2010 at Firefighter Netcast for a lively discussion of challenges and solutions to the volunteer fire service’s survival and success.

Stay safe. Train often.

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Posted by tiger on March 8, 2010 • Filed under: Administration & Leadership, All Blogs, Brotherhood, Command & Leadership, Fire Rescue Topics, Funding & Staffing, News, Public Relations, R&R Toolkits, Training & Development • Tagged: Brotherhood, campaign, Clearinghouse, fire department, fire service, firefighter, Generation Y, leadership, marketing, motivation, public information officer, Public Relations, recruitment, retention, run to the curb, Tiger Schmittendorf, Training, volunteer, volunteering

@FireRECRUITER: Big Win for the Youngins’

The Volunteer and Combination Officers Section of the IAFC recently released a new and long overdue guideline focusing on the proper and safe operation of fire department youth programs.

It holds something for everyone including chief officers, youth leaders, fire department administration, parents, support liaisons and the youth themselves.

Read more at FireRecruiter.com>>>

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Posted by tiger on February 21, 2010 • Filed under: Administration & Leadership, All Blogs, Clearinghouse, Command & Leadership, Fire Rescue Topics, Firefighting Operations, Funding & Staffing, News, Public Relations, R&R Toolkits • Tagged: Brotherhood, Clearinghouse, fire department, fire service, firefighter, Generation Y, leadership, marketing, motivation, Public Relations, recruitment, retention, Tiger Schmittendorf, Training, volunteer, volunteering

@FireRECRUITER: Who can afford to volunteer?

Who Can Afford to Volunteer?

That’s the question asked by Don Grogg, a commissioner for Harris County Emergency Service District No. 9 in Texas in this article titled: “Suburban Fire Districts Sound the Alarm” in the Houston Chronicle.

While I understand that they have somewhat unique staffing and support challenges, when you ask it like that, who could expect anyone to answer with: “I can. Pick me. Pick me.”

Other than a closing remark about one department who expanded their boundaries for joining, the article does a great job at identifying the problems — but few if any solutions.

As I’ve asked before, “Is this our best approach?”

Here’s the link to the article at FireRECRUITER.com. You decide.

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Posted by tiger on January 19, 2010 • Filed under: Administration & Leadership, Command & Leadership, Fire Rescue Topics, Funding & Staffing, News • Tagged: campaign, Clearinghouse, fire department, fire service, firefighter, leadership, marketing, motivation, public information officer, Public Relations, recruitment, retention, Tiger Schmittendorf, volunteer, volunteering

@FireRECRUITER: 10 Step Guide to Volunteering

I feel that overall, the guide offers valuable insight into the world of volunteer firefighting and any effort to draw attention to the opportunities available to serve your community — are good efforts.

The guide outlines 10 individual tips for preparing to join our ranks. (more…)

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Posted by tiger on January 4, 2010 • Filed under: Administration & Leadership, All Blogs, Fire Rescue Topics, Funding & Staffing, R&R Toolkits, R&R Toolkits, Training & Development, fire • Tagged: Clearinghouse, fire department, fire service, firefighter, FireRECRUITER.com, Generation Y, marketing, motivation, public information officer, Public Relations, recruitment, retention, Tiger Schmittendorf, volunteer, volunteering

Fire Chief Blogs His Way Through Fire Academy Experience

St. Paul MN Fire Chief Tim Butler is blogging about his fire academy experiences

St. Paul MN Fire Chief Tim Butler is blogging about his fire academy experiences

I don’t remember how and when I stumbled across this particular blog, but it’s a good one.

St. Paul, Minnesota Fire Chief Tim Butler has written a blog about his experiences with the fire department since being appointed to the position two years ago. What’s so unique about this chief’s blog is that it details his adventures in participating in the latest recruit academy executed by the fire department.

The chief indicated early on after his appointment that he fully intended to experience everything his firefighters have experienced. In that vain, he prepared himself for and is actively engaged in the academy.

I was very impressed with his attitude as he wrote “We (sic) must share a common bond – a common culture – and a shared base of experience and perspective. We all must be confident in each member’s ability to operate safely and effectively on an incident scene or when representing our department to the public.” (more…)

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Posted by tiger on January 2, 2010 • Filed under: Administration & Leadership, All Blogs, Brotherhood, Command & Leadership, Fire Rescue Topics, Funding & Staffing, News, Training & Development, training-fire-rescue-topics • Tagged: adventure, blog, blogging, Brotherhood, fire academy, fire chief, fire department, fire service, firefighter, leadership, marketing, motivation, recruit, recruitment, St. Paul Minnesota, Training, training academy

@FireRECRUITER: SAFER App Period Extended

DHS has revisited the existing policy on supplanting for the 2009 SAFER funding cycle. The Secretary has decided that DHS will consider petitions for waivers on supplanting from 2009 grantees on a case-by-case basis and under certain conditions.

In order for all potential applicants to have sufficient time to consider this revised policy guidance, DHS will extend the 2009 SAFER application period. The new application deadline will be 5:00 p.m., Eastern Time, Friday, January 15, 2010.

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Posted by tiger on December 18, 2009 • Filed under: Administration & Leadership, All Blogs, Clearinghouse, Command & Leadership, Fire Rescue Topics, Funding & Staffing, News, R&R Toolkits, R&R Toolkits, Training & Development • Tagged: campaign, Clearinghouse, erie county, FASNY, fire department, firefighter, Generation Y, grant, leadership, marketing, motivation, public information officer, Public Relations, recruitment, retention, SAFER, Tiger Schmittendorf, volunteer, volunteering

@FireRECRUITER: VFDs Get Creative About Recruiting

I applaud their efforts to diversify their membership, both in age and in function. Fire Explorers, Junior Firefighters, and FireCorps members are a great way to expand your work force.

Allowing interested candidates to specialize as fire police or pump operators is a great way to spread the work load. As the article says, not everyone needs to be the person running into the burning building as all the sane people are running out. (more…)

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Posted by tiger on December 15, 2009 • Filed under: Administration & Leadership, All Blogs, Command & Leadership, Funding & Staffing, News, Public Relations, R&R Toolkits • Tagged: campaign, Clearinghouse, fire department, fire service, firefighter, Generation Y, grant, leadership, marketing, motivation, practices, Public Relations, recruitment, retention, SAFER, Tiger Schmittendorf, volunteer, volunteering

Fountain of Youth or Flood of Problems?

The FFN WebTeam recently posted a news article about some Pennsylvania fire departments going into the high schools to recruit future firefighters. (http://www.firefighternation.com/forum/topics/pennsylvania-volunteer?xg_source=activity&id=889755%3ATopic%3A4414468&)

A day later, one participant on the FirefighterNation.com noted that there has been an inordinate number of blogs and discussions related to Junior Firefighters and Fire Explorers. (http://www.firefighternation.com/forum/topics/what-is-up-with-all-these-jr)

In my opinion, both discussions have pretty much turned into Junior/Explorer bashing.

I have very strong feelings on the subject but before I share my thoughts, I’d like you to go to FireRecruiter.com and weigh in on the subject: http://firerecruiter.wordpress.com/2009/12/10/survey-says-fd-youth-programs/

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Posted by tiger on December 10, 2009 • Filed under: Administration & Leadership, All Blogs, Brotherhood, Command & Leadership, Funding & Staffing, R&R Toolkits, Training & Development • Tagged: Brotherhood, explorers, fire department, fire explorers, fire service, firefighter, Generation Y, junior firefighters, leadership, marketing, motivation, Public Relations, recruitment, Tiger Schmittendorf, volunteer, volunteering, youth programs

Change, for Safety’s Sake.

If you are a Fire/Rescue Chief, Commissioner, President, Fire Officer or in a leadership role of a Fire Department or Fire Company, you have the responsibility of ensuring firefighter safety.

With the holidays right around the corner, here’s a cool opportunity for your organization to provide something to your members, and support the work of the Safety, Health and Survival Section of the IAFC. By policy, the IAFC does not fund the section, the section must raise all of their own funds in order to operate. (more…)

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Posted by tiger on December 9, 2009 • Filed under: Administration & Leadership, All Blogs, Command & Leadership, In the Line of Duty, Line of Duty, Safety • Tagged: 16 life safety initiatives, Billy Goldfeder, Brotherhood, campaign, clean the litterbox, courage to be safe, everyone goes home, fire department, firefighter, funeral, health, iafc, leadership, line of duty death, lodd, marketing, motivation, practices, Safety, survival, Tiger Schmittendorf, Training

Tonawanda Explorers are Tops in Nation

The City of Tonawanda Fire Department’s (Erie County NY) Explorer Post’s motto is “Our Best Today for a Better Tomorrow.”

Their efforts have not gone unnoticed as they were recently identified as winners of a National Junior Firefighter Grant sponsored by Baskin-Robbins as announced by the National Volunteer Fire Council.

The National Volunteer Fire Council (NVFC), in partnership with the Dunkin’ Donuts and Baskin-Robbins Community Foundation, has selected 10 outstanding junior firefighter programs and Explorer Posts from departments nationwide to receive a $5,000 grant through the NVFC National Junior Firefighter Program.

The local Tonawanda News reports that the Post has a history of welcoming teens with mental and physical disabilities into the program.

Congratulations to Chief Chuck Stuart and the Tonawanda Fire Department Explorer Post for making their community proud.

Fire Departments with Junior Firefighter programs can also register their nominations for two other awards at the NVFC site.

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Posted by tiger on December 2, 2009 • Filed under: Administration & Leadership, Fire Rescue Topics, Funding & Staffing, News, Public Relations • Tagged: erie county, FASNY, fire department, fire service, firefighter, Generation Y, grant, leadership, marketing, motivation, practices, Public Relations, Tiger Schmittendorf, volunteer, volunteering

“Run to the Curb” Kids

Getzville Firefighter Ryan Russell with two appreciative fans

Getzville Firefighter Ryan Russell with two very appreciative fans

You’ve read my previous references to “Run to the Curb” type kids in “Fortune Tellers” and in my other writings. Now I’ve created a whole new web site just for telling my stories and to give you a place to share your stories too.

Run to the Curb.com is a work-in-progress blog I just created and a possible online book project too. There I’ll share my experiences, my stories and my thoughts on our need to be better story tellers.

And, I want to hear your stories too. You can share your childhood experiences and your connections to the fire service and in doing so, share the brotherhood, history and traditions of the fire service with fellow firefighters — and those who wish they were.

Check back often as more stories are added and we build this legacy document together.

Run to the curb. Tell your story. Tell your fortune. We can’t wait to hear it.

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Posted by tiger on November 30, 2009 • Filed under: Administration & Leadership, All Blogs, Brotherhood, Command & Leadership, EMS Topics, Fire Rescue Topics, Funding & Staffing, News, Public Relations, R&R Toolkits • Tagged: adventure, Brotherhood, fire department, fire service, firefighter, Generation Y, leadership, marketing, motivation, practices, Public Relations, recruitment, retention, Tiger Schmittendorf, volunteer, volunteering

Creating a Clearinghouse

Patience is some times not one of my better virtues. I’ve been kicking around the idea of creating an online clearinghouse of recruitment and retention resources for quite some time.

Needless to say, it’s an area of the fire service that I’m quite absorbed in but I’ve always waited for someone else to create such a thing. Sure, there’s the National Volunteer Fire Council and VolunteerFD.org, which does a more than formidable job of compiling resources for the volunteer fire service, but I still felt there was something lacking. I needed more. We need more.

I identified a gap, an opportunity to create a single source for everything related to how we market to, recruit, indoctrinate, treat and retain the single most important resource in the fire service: our people.

Finally, I couldn’t wait any longer. I registered and published: FireRECRUITER.com – a single site dedicated to ensuring the survival and success of the volunteer fire service across our nation. (more…)

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Posted by tiger on November 27, 2009 • Filed under: Administration & Leadership, All Blogs, Clearinghouse, Command & Leadership, EMS Topics, Fire Rescue Topics, Funding & Staffing, News, Public Relations, R&R Toolkits, Training & Development • Tagged: campaign, Clearinghouse, fire department, fire service, firefighter, leadership, marketing, motivation, practices, Public Relations, recruit, recruitment, SAFER, Tiger Schmittendorf, volunteer, volunteering

Is this our best approach?

Best Damn Job I’ve read and watched this news clip from the NY Daily Dispatch about how training requirements in New York State are hurting the volunteer fire service: http://www.weny.com/News-Local.asp?ARTICLE3864=9148872

Unfortunately, I think it follows a growing pattern of articles and news pieces that focus on the problems – and not the solutions to our recruitment and retention challenges.

While we certainly need to identify and acknowledge what the challenges are, I don’t think that promoting them, certainly making a news story out of them — is our best approach to motivating people to help us overcome our staffing issues by volunteering. Do you? (more…)

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Posted by tiger on October 29, 2009 • Filed under: Administration & Leadership, All Blogs, Command & Leadership, Funding & Staffing • Tagged: broome county, chemung county, marketing, new york state, recruitment, retention, rural fire department, Training, volunteer, volunteer crisis, volunteering, web mills fire department

Join the Conversation

Toolkit Joining on the heels of the recent well-attended presentation for Suffolk County, fire departments in three more New York State Counties have recently signed up for Tiger Schmittendorf’s “Leadership in the Firehouse” seminar series.

Tiger’s flagship presentation is a comprehensive review of the Recruitment and Retention Rescue vs. Recovery discussion. The highly interactive presentation engages the participants in a conversation to discover the root causes of the challenges we face, why we face them and what we can do about them; together.

Click on the links below to download the appropriate event flyer: (more…)

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Posted by tiger on April 15, 2009 • Filed under: Administration & Leadership, All Blogs, Command & Leadership, Featured, Funding & Staffing, News, Training & Development • Tagged: Clearinghouse, fire service, firefighter, marketing, motivation, recruitment, retention, Tiger Schmittendorf, volunteering

RT @news4buffalo: Fatal accident closes Rt. 16 in Holland/Sardinia when a car and semi collided: http://ow.ly/2rwWw 2 weeks ago
RT @firechiefmag: Dedicate or name your fire station? http://blog.firechief.com/mutual_aid/2010/08/17/in-dedication/ 2 weeks ago
RT @FireCritic: “Fire Fair” informs and strengthens community's safety — Kirkland ... http://bit.ly/byxChe 3 weeks ago
The battery died in my pager this morning. Perfect timing. I'm on vacation! 3 weeks ago
RT @ECFireBlotter: LIVE Streaming Coverage from Firemen’s Day at the Fair...For the convenience of those who (cont) http://tl.gd/33oebr 3 weeks ago
More updates...

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