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Video Killed the Recruitment Star

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In his February 17th Morning Lineup features (and updated on February 20th), FireGeezer.com's Bill Schumm discusses and demonstrates the effectiveness, or ineffectiveness, of using video as a recruitment tool. While his perspective on why we face the recruitment and retention challenges we do are certainly part of puzzle, the value of his commentary lies in the subliminal call to action that we need to be more creative in creating the solutions.

Certainly, a recruitment video with appropriate visuals and a good, solid message can be effective, but FireGeezer proposes that we need to do something about our culture, our society, to inspire and perpetuate volunteerism. I couldn't agree more.

As I've said before:

“Simply put, it’s my belief that the survival and success of the volunteer fire service relies on our ability to create more opportunities – for more people – to volunteer less time.

Our success depends on our ability to effectively plan for, lead and manage people; whether you don’t have enough – or you have more than you can handle.

The possibilities for their involvement are only limited by our imaginations.”
- Tiger Schmittendorf – From: "A New Pyramid Scheme for your Volunteer Fire Department"

 

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@FireRECRUITER: Rise to the challenge

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An article recently posted to FirefighterNation.com outlines the challenges faced by volunteer fire departments in Pennsylvania in recruiting and retaining their members. Although these types of articles are becoming all too frequent, this one in particular is better than most in that it focuses on the positives of being a volunteer firefighter — not all the negatives. I’ve cited many examples of what not to say if you’re actually looking to solve your R&R challenges in a previous post titled “Is this our best approach?” Too often, it seems that we hand a prospective candidate all of the reasons and excuses why they wouldn’t join on a silver platter.

I have to tip my helmet to the volunteer fire service in Pennsylvania who is no stranger to these challenges — or to innovative solutions to those challenges. I’ve previously mentioned them in “PA VFDs Dip Into Fountain of Youth” for potential solutions as well as I’ve applauded their efforts in the successful recruitment campaign: “Roll with It!” — the sexiest thing to come to volunteer recruitment I’ve ever seen. It rivals the GoArmy.com and NationalGuard.com campaigns.

 

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Impact of the Digital Age on Recruitment and Retention

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The world is changing rapidly and the fire service is getting caught up in the tornado effect of technology on our society.

More and more fire departments are smartly using web sites, e-mail and social networking tools like Facebook and Twitter to recruit new firefighters and to stay connected to their community. There isn't much you can't do with a mobile device today that took a super-computer to do less than 30 years ago.

I recently had the opportunity to facilitate a conversation with a large group of fire instructors titled: "From the Xbox to the Box Alarm" for the University of Kansas Fire and Rescue Institute wherein we discussed today's and tomorrow's generation of firefighters. The conversation focused not only on the challenges in understanding, motivating, training and leading this unique cadre of individuals, but also enlightened the participants as to the tremendous potential they possess for moving our fire service forward.

And, naturally, you can't have a conversation about today's generation of firefighters without discussing the importance of technology and the impact of social networking.

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@FireRECRUITER: Make the Right Investments

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PD_0048The following article tells of a small city that is threatening to stop collecting a voluntary public donation that has brought thousands and thousands of dollars in mission-critical equipment to their combination (paid/volunteer) fire department. 

Apparently, the threat is in response to a dwindling number of volunteer firefighters in their department, between 5 and 10, as the article points out. Without a lot of volunteers, they apparently don’t feel it’s appropriate to collect a donation on behalf of the volunteer side of their fire department. This situation seems to be causing quite a riff in the department. 

Is it just me, or does any one else smell opportunity?

@FireRECRUITER: It’s EMS Week – Roll With It!

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AmbulanceFrom www.FireRECRUITER.com:

In honor of EMS Week-2010, I thought I’d promote the (dare I say) sexiest video I’ve ever seen come to volunteer recruitment and retention.

“Roll With It!” is a part music video, part movie trailer — full-on high energy – high impact web site for the recruitment of fire and EMS personnel.

Celebrate EMS Week in style: “Roll With It!”

Tis’ the Season

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THIS IS A DRILL! This is not an actual event. Evans Center Firefighters "responded" to a Pre-Prom Season DWI Drill that demonstrated the devastating effects of drinking and driving to juniors and seniors at the Lake Shore High School. Photo by Tiger Schmittendorf

THIS IS A DRILL! This is not an actual event. Evans Center Firefighters "responded" to a Pre-Prom Season Stop-DWI Drill that demonstrated the devastating effects of drinking and driving to juniors and seniors at the Lake Shore High School. Photo by Tiger Schmittendorf

Despite the fact that as I’m writing this it feels far more like winter than spring in Buffalo, it’s not those seasons I’m talking about in this story.

Evans Center, my volunteer fire company, planned and supported a Pre-Prom Season Stop-DWI drill for our Juniors and Seniors at the Lake Shore Central Senior High School Friday morning. Coordinated by our Asst. Chief Tom Szczepaniak, Principal Chris Walsh and the Town of Evans Police Department’s Chief Ernie Masullo, Capt. Chuck Danzi and Patrolman Ralph Maslach — the assembly and demonstration stressed the devastating effects of making poor decisions relating to drinking and driving.

Not much unlike what is done at schools across the country at this time of the year, the Lake Shore team put together a comprehensive program that really hit home with these at-risk young adults. And, when I say “at-risk” I mean that, statisticly, they are at great risk of being involved in an alcohol-related accident before they graduate from high school or make it to their freshman semester in college. (more…)

Live, from Indianapolis, it’s Saturday Morning!

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ChiefReasonArt, Chris Naum and some other guy

ChiefReasonArt, Chris Naum and some other guy at FDIC 2009

Join Snyder NY Chief Tom Merrill and I for a live broadcast from the show floor of FDIC on Saturday-April 24 from 9:30-10:30am CST. We’ll be special guests of FireCritic Rhett Fleitz and FireDaily John Mitchell — hosts of the new hit Internet talk show series: FirefighterNetcast.

We’ll be discussing my FDIC presentation, my www.runtothecurb.com project and the importance of storytelling in the fire service. Chief Merrill will be sharing some of his own stories and who knows, we just might drag some unsuspecting passerby into the conversation.

A full schedule of Netcasts are being hosted at the Fire-Rescue Magazine / FirefighterNation.com / Fire-EMS Blogs.com Booth #3755 throughout the week.

I hope you can join me for my conversation titled: “From the X-Box to the Box Alarm” on Thursday-April 22, 2010 at 10:30am in Room 127-128; and most certainly at the MeetUp at Indy. You do not want to miss this gathering:

  • When: Friday April 23rd – 8pm
  • Where: Rock Bottom Restaurant and Brewery just blocks away from the Convention Center at 10 West Washington.
  • What: Blogger/FireEMSBlogs.com/Firefighter Nation/Fire Rescue Magazine meetup.

The event is being sponsored by the great folks at: Fire-Rescue Magazine / FirefighterNation.com / Fire-EMS Blogs.com booth #3755. Hit me up at the show for some free drink tickets. However, I can’t be responsible for your resulting actions!

Even if you can’t physically be there, I’ll be Tweeting, updating my status on Facebook and maybe even blogging throughout the show as I meet and greet some of the biggest names and greatest faces in the fire service. It’s gonna be cool. Very cool.

Going to the Show! See You in Indy.

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FDIC logo

I hope to see all of my loyal followers (both of them) at FDIC in a few short weeks. I’ll be presenting “From the X-Box to the Box Alarm” on Thursday-April 22, 2010 at 10:30am in Room 127-128. There’s room for 308 of my closest, most personal friends so there’s really no excuse for not joining me! LOL (more…)

FireRECRUITER: The Art of Speed-Recruiting

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IMG_5396-smallIf you had just 30 seconds to convince someone why they should join your volunteer fire department, what would you say? 

What would your message be? Do you have a standard sales pitch that you use for just such occasions? Can you even say hello in 30 seconds? 

I recently had the opportunity to coach and practice some speed-recruiting exercises with the Doyle Hose Co. 1 in Cheektowaga NY. They had been invited to be a part of career day at the local high school in their response area and they invited me to join them.

LIVE: Casting a Net over Recruitment and Retention Challenges

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FirefighterNetcastI was in Texas for Advanced Unified Incident Command training last week (which I’ll tell you about soon), so I’m late getting this out.

I’ve been asked by FireCritic and FireDaily to join them as their special guest on this week’s edition of Firefighter NetCast.

Naturally, we’ll be discussing volunteer recruitment and retention along with an overview of my presentation “From the X-Box to the Box Alarm” at FDIC (Thursday-April 22nd at 10:30am) and my cover story in the March edition of Fire-Rescue Magazine featuring my storytelling project: Run-to-the-Curb.com.

I hope you can join us at 9pm ET this Wednesday-March 10, 2010 at Firefighter Netcast for a lively discussion of challenges and solutions to the volunteer fire service’s survival and success.

Stay safe. Train often.

@FireRECRUITER: Who can afford to volunteer?

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greenjrWho Can Afford to Volunteer?

That’s the question asked by Don Grogg, a commissioner for Harris County Emergency Service District No. 9 in Texas in this article titled: “Suburban Fire Districts Sound the Alarm” in the Houston Chronicle.

While I understand that they have somewhat unique staffing and support challenges, when you ask it like that, who could expect anyone to answer with: “I can. Pick me. Pick me.”

Other than a closing remark about one department who expanded their boundaries for joining, the article does a great job at identifying the problems — but few if any solutions.

As I’ve asked before, “Is this our best approach?”

Here’s the link to the article at FireRECRUITER.com. You decide.

@FireRECRUITER: SAFER App Period Extended

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SAFER LogoDHS has revisited the existing policy on supplanting for the 2009 SAFER funding cycle.  The Secretary has decided that DHS will consider petitions for waivers on supplanting from 2009 grantees on a case-by-case basis and under certain conditions.

In order for all potential applicants to have sufficient time to consider this revised policy guidance, DHS will extend the 2009 SAFER application period.  The new application deadline will be 5:00 p.m., Eastern Time, Friday, January 15, 2010.

@FireRECRUITER: VFDs Get Creative About Recruiting

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FireRecruiter-904x160

I applaud their efforts to diversify their membership, both in age and in function. Fire Explorers, Junior Firefighters, and FireCorps members are a great way to expand your work force.

Allowing interested candidates to specialize as fire police or pump operators is a great way to spread the work load. As the article says, not everyone needs to be the person running into the burning building as all the sane people are running out. (more…)

Change, for Safety’s Sake.

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ITP10CF_LIf you are a Fire/Rescue Chief, Commissioner, President, Fire Officer or in a leadership role of a Fire Department or Fire Company, you have the responsibility of ensuring firefighter safety.

 

With the holidays right around the corner, here’s a cool opportunity for your organization to provide something to your members, and support the work of the Safety, Health and Survival Section of the IAFC. By policy, the IAFC does not fund the section, the section must raise all of their own funds in order to operate. (more…)

Creating a Clearinghouse

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FireRecruiter-904x160Patience is some times not one of my better virtues. I’ve been kicking around the idea of creating an online clearinghouse of recruitment and retention resources for quite some time.

Needless to say, it’s an area of the fire service that I’m quite absorbed in but I’ve always waited for someone else to create such a thing. Sure, there’s the National Volunteer Fire Council and VolunteerFD.org, which does a more than formidable job of compiling resources for the volunteer fire service, but I still felt there was something lacking. I needed more. We need more.

I identified a gap, an opportunity to create a single source for everything related to how we market to, recruit, indoctrinate, treat and retain the single most important resource in the fire service: our people.

Finally, I couldn’t wait any longer. I registered and published: FireRECRUITER.com – a single site dedicated to ensuring the survival and success of the volunteer fire service across our nation. (more…)

It’s Time to get SAFER!

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SAFER LogoThis article is one in a series of toolkits focusing on recruitment, retention, fire service marketing and leadership.

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Are you SAFER than you were last year?

That is, did you submit a grant application under the Department of Homeland Security’s (DHS) “Staffing for Adequate Fire and Emergency Response” program for recruitment and retention?

If you didn’t, you missed out on a great opportunity to better your fire department, or in our case, the entire volunteer fire service in our region.

Here’s the good news. You get another chance. DHS just announced that the application period for the 2009 SAFER grants opens November 16, 2009. (more…)

Albion FD Says: You Have to Want It!

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you-have-to-want-it-jd-patch-87x212“You Have to Want It!” is the message that Albion Volunteer Firefighters and EMTs are sending to their community in a new effort to challenge more citizens to become part of their local volunteer emergency response team.

Thanks to a four-year $134,500 grant from the US Department of Homeland Security specifically for the recruitment and retention of volunteer firefighters, the all-volunteer fire department will have the funding to develop recruitment efforts and marketing materials with the help of Tiger Schmittendorf, who also helped them write and secure the grant. (more…)

Doyle sets out on new adventure to recruit volunteers

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This billboard for Doyle Hose Co. #1 in Cheektowaga NY was designed by Tiger Schmittendorf
This billboard for Doyle Hose Co. #1 in Cheektowaga NY was designed by Tiger Schmittendorf

“Life’s an adventure.” That’s the message that Doyle 1 Volunteer Firefighters, EMTs and Rescuers are sending in a new effort to encourage more citizens to become part of emergency services in Cheektowaga, NY.

Their goal is to motivate their residents to “Start Your Next Adventure” at Doyle 1 Fire/Rescue/EMS. Armed with posters, billboards and other marketing materials, Doyle 1 is promoting the many flexible volunteering opportunities they offer. (more…)

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