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Train Your Replacement. Bob did. Paul does.

Bob Newell was both old school and cutting edge at the same time, always focused on training his replacements. I was fortunate enough to be just one of many.

It's been 5 years since I wrote "Missing a Mentor: What about Bob?" — a tribute to someone who I admittedly underappreciated until it was too late.

A lot has happened in these 5 years. I was a chief officer in my volunteer fire department then and now I'm back to riding backwards, still struggling to find my place in my company. The ups and downs in my personal and professional life are countless. Against all odds, I even survived long enough to turn 50 last week. lol

We've built three new multi-million dollar live fire training facilities, created state-of-the-art roof ventilation simulators, added fresh blood to our cadre of dedicated instructors and coordinated nearly 5,000 training events from our Erie County Fire Academy. Those are big investments.

I think that one of our greatest investments, and thus our greatest returns have come from the fact that we've trained and graduated more than 1,000 new firefighters in our county in the past 5 years. More than a thousand firefighters now unselfishly serving their volunteer fire departments and their communities.

If anyone thinks that today's generation is only all about themselves and not about giving back — they need to observe one of our Firefighter 1 Boot Camp courses. I'm proud to say that Erie County NY is bucking the national decline in volunteerism as we brought in over 600 new recruits in 2012. Those sheer numbers are a tribute to the great work ethic and spirit of our caring community.

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Posted by tiger on January 23, 2013 • Filed under: Administration & Leadership, All Blogs, Brotherhood, Command & Leadership, Fire Rescue Topics, Firefighter Safety & Health, Funding & Staffing, Hot Topics, Technology & Communications, Training, Training & Development, training-fire-rescue-topics • Tagged: adventure, BOB NEWELL, Brotherhood, clean the litterbox, erie county, FDIC, firefighter, firefighter netcast, Generation Y, kids, leadership, motivation, Paul Hasenmeier, practices, recruit, recruitment, run to the curb, Tiger Schmittendorf, TRAIN YOUR REPLACEMENT, Training, volunteer

Thanks and Giving!

While a lot of folks are counting out the days before Thanksgiving by sharing day-by-day what they’re thankful for, I’ve decided to summarize the past few weeks here as they have been some of the most challenging and rewarding times I’ve ever had in my life. Here’s to giving, receiving and thanks:

GIVING: Just a few weeks ago I was deployed with seven of my cohorts on the Western New York Incident Management Team (IMT) to assist in the response and recovery efforts related to the aftermath of Hurricane Sandy blowing through Long Island and New York City.

RECEIVING: As we were traveling through New York City on our way to our final destination at the Nassau County Emergency Operations Center (EOC) we were informed that they had absolutely no means of housing our eight-person team. There were no hotel rooms available within an hour or more of our work site and despite bringing cots and bedding with us, there was ‘no room at any inn.’

Thank God I have friends in the fire service throughout the state and country as it took just one phone call to Rob Leonard, a good friend and brother firefighter with the Syosset Volunteer Fire Department and public relations committee chair with FASNY, to find us a place to rest our heads. Despite being without power and heat at his own home, Rob connected us with their chief and commissioners to clear the way for us to bunk at their nicely appointed Woodbury Firehouse.

THANKS: Due to the widespread lodging shortage, Syosset accommodated us for the first three nights of our deployment. Warm beds and hot showers were a welcome relief at the end of the 14-18 hour days we were working. Without them we would have literally been left out in the cold. For their generosity, hospitality and brotherhood in the face of their own challenges – we THANK them.

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Posted by tiger on November 22, 2012 • Filed under: Administration & Leadership, All Blogs, Brotherhood, Command & Leadership, EMS Topics, fire, Fire Rescue Topics, Firefighter Safety & Health, Firefighting Operations, Fires, Funding & Staffing, Major Incidents, Mass Casualty Incident, News, Safety, Special Operations, Training, Training & Development, training-fire-rescue-topics • Tagged: Brotherhood, clean the litterbox, erie county, fire department, fire service, firefighter, leadership, motivation, story telling, Tiger Schmittendorf, volunteer

Tremendous Loss of a Talented Storyteller

Although I never had the opportunity to meet or speak with the man, I was "in his presence" on a few short occasions and was always impressed by his talented writing abilities.

Today we mourn the loss of fire service and news world leader: Hal Bruno.

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Posted by tiger on November 9, 2011 • Filed under: Administration & Leadership, All Blogs, fire, Fire Prevention & Education, Hot Topics, News, Public Relations, Training & Development, Videos • Tagged: fire service, firefighter, firehero.org, Firehouse Magazine, hal bruno, National Fallen Firefighters Foundation, NFFF, Public Relations, run to the curb, story telling, volunteer

Impact of the Digital Age on Recruitment and Retention

The world is changing rapidly and the fire service is getting caught up in the tornado effect of technology on our society.

More and more fire departments are smartly using web sites, e-mail and social networking tools like Facebook and Twitter to recruit new firefighters and to stay connected to their community. There isn't much you can't do with a mobile device today that took a super-computer to do less than 30 years ago.

I recently had the opportunity to facilitate a conversation with a large group of fire instructors titled: "From the Xbox to the Box Alarm" for the University of Kansas Fire and Rescue Institute wherein we discussed today's and tomorrow's generation of firefighters. The conversation focused not only on the challenges in understanding, motivating, training and leading this unique cadre of individuals, but also enlightened the participants as to the tremendous potential they possess for moving our fire service forward.

And, naturally, you can't have a conversation about today's generation of firefighters without discussing the importance of technology and the impact of social networking.

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Posted by tiger on November 1, 2011 • Filed under: Administration & Leadership, All Blogs, Fire Prevention & Education, Funding & Staffing, Public Relations, R&R Toolkits, Technology & Communications, technology-communications-ems-topics, Training & Development, training-fire-rescue-topics • Tagged: btfd.org, burlington township volunteer fire department, campaign, curt varone, dave statter, facebook, fire critic, fire department, firefighter, firefighternation, FirefighterNation.com, Generation Y, leadership, marketing, motivation, Public Relations, recruitment, retention, rhett fleitz, rom duckworth, statter911.com, Tiger Schmittendorf, Training, tweets, twitter, volunteer, volunteering

Going Forward in the Fire Service

I am often reluctant to write about commercial business ventures in my blogs and other platforms as I am sensitive to the trusted relationship between a writer and their readers, and leary about self-promotion. Thus I have delayed writing this post for quite some time.

It wasn’t until I came to the realization that this is not about me or what I’m involved in as much as it is about you – my readers, followers and the fire service at large – that I felt the timing was right for sharing this exciting news.

Earlier this year I was invited by my long time and good friends Dave Iannone and Chris Hebert to share in their vision for tipping the traditional training program on its head. Dave and Chris have a knack for surrounding themselves with inspired people and a solid reputation for bringing innovative and successful solutions to the fire service community, so it wasn’t much of a tough sell for me to join them and the other members of their team at the table.

The conversations were very indepth and engaging, even sparring at points, but all with a common goal in mind: to bring a new and exciting approach to providing training for firefighters and first responders. As I looked around the room, I saw a tremendous amount of passion and caring for getting this right.

It wasn’t long before I was hooked and signed on as chief of training, charged with driving the direction of the educational content of their new conference concept.

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Posted by tiger on September 6, 2011 • Filed under: Administration & Leadership, All Blogs, Command & Leadership, Fire Rescue Topics, Firefighting Operations, Funding & Staffing, News, Technology & Communications, Training & Development, training-fire-rescue-topics • Tagged: alan brunacini, courage to be safe, dennis rubin, everyone goes home, fire department, fire rescue magazine, fire service, firefighter, firefighter netcast, firefighternation, FirefighterNation.com, go forward media, go forward training, go>forward fire, leadership, marketing, motivation, National Fallen Firefighters Foundation, practices, recruitment, rich gasaway, story telling, Tiger Schmittendorf, tim sendelbach, Training, tweets, twitter

Void Space

Firefighter, officer, chief—these are the titles of the jobs we sign up for. But just like “bingo chairman,” “corresponding secretary” or “roads and grounds committee member,” the title of “leader” is not something at the top of our list of “I want to be that guy” jobs that we strive for when we first join the volunteer fire department.

Although almost everyone who joins the fire service dreams of being chief one day, they probably don’t dream of being a “fire service leader”; that is, it’s not necessarily an inherent thought process to connect the title of “chief” with “leader.” And while the title of fire chief may conjure up images of flashing lights and standing in front of a burning building barking orders into a portable radio, as we know all too well, being a “fire service leader” requires a lot more preparation and hard work than that.

There is much discussion going on in the fire service today about this "void space" created by the potentially damaging collision of retiring experience and the growing lack of experience of today's firefighters and officers. When I say growing, I'm referring to the fact that as our fire load goes down (that's a good thing), so does our experience level, accordingly (that's a bad thing). Thus we end up with a "growing" lack of experience.

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Posted by tiger on April 19, 2011 • Filed under: Administration & Leadership, All Blogs, Command & Leadership, Fire Rescue Topics, Funding & Staffing, R&R Toolkits, Training & Development, training-fire-rescue-topics • Tagged: Backstep Firefighter, Bill Carey, Chief Jack Snook, Chief Jeff Johnson, fire service, firefighter, firefighternation, FirefighterNation.com, Generation Y, leadership, motivation, Paul Hasenmeier, recruitment, retention, Tiger Schmittendorf, Training, Tualatin Valley Fire & Rescue, volunteer

Black Diamond X2s to the Rescue

There was about a foot or so of snow on the ground when we got to the house where the fire was reported. The lieutenant wheeled the engine into the driveway and we observed some light smoke coming out of the second story on the 'D' side of what turned out to be a multi-family residence.

As acting officer, I assembled the crew in front of the engine and decided to take a quick look before stretching a line through the snow. We entered through the front door and I took a peek up the stairs off to our right. Thick black smoke was slowly climbing its way down the steps towards us.

We went on air, masked up and headed up the narrow stairs. I held the thermal imager (TIC) while Jack carried the hook, Dave had the irons and Zack, a 19-year old kid just a month off probation, carried the water can over his shoulder.

When we got to the top of the stairs I put my face to the floor and couldn't see anything, visibility was zero. I took a look with the TIC to try and figure out what we were dealing with. The smoke was thick but it wasn't really pushing very hard. The thermal imager showed about the same density of white evenly distributed all around us although we detected little heat with our other senses.

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Posted by tiger on March 22, 2011 • Filed under: Administration & Leadership, All Blogs, Fire Rescue Topics, Firefighter Safety & Health, Training & Development • Tagged: black diamond x2 boots, FDIC, firefighter, FirefighterNation.com, marketing, Tiger Schmittendorf, Training

X-Box Live

That’s right!

“From the X-Box to the Box Alarm: Motivating and Leading Today’s Firefighters” is back by popular demand at FDIC 2011. I hope to see you in Indianapolis March 22-26, 2011. Look me up if you plan on attending and look for my presentation titled: “Understanding & Motivating Today’s Firefighters” modeled after my feature article: “From the X-Box to the Box Alarm.”

Some 300 first responders engaged in the discussion at FDIC last April and this year’s conversation promises to be refreshed with my ongoing observational research; new samples of recruitment, retention and leadership solutions and feedback from last year’s participants.

I’ll also be including fresh insight from some X-Box firefighters from Hyattsville Volunteers and FDLiveIn.com I recently spoke with about generational differences and what we can learn from and about them. Some of the information will be pre-recorded material and some of it will be provided by members of our “live studio audience.” (more…)

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Posted by tiger on March 7, 2011 • Filed under: Administration & Leadership, All Blogs, Brotherhood, Fire Rescue Topics, Funding & Staffing, Public Relations, Training & Development, training-fire-rescue-topics • Tagged: Brotherhood, FDIC, firefighternation, Generation Y, leadership, marketing, motivation, Public Relations, retention, run to the curb, story telling, Tiger Schmittendorf, Training, volunteering

Not just a Daddy’s Girl

Her Dad was a fire lieutenant and her two youngest brothers (twins) joined as cadets, then volunteers and eventually became career firefighters.

But when Janet Wilmoth tried to join her local volunteer fire department, the fire chief told her to “Go home and have babies.”

She went on to do that too, but in the meantime, Janet Wilmoth took another approach to the fire service. She’s been with Fire Chief Magazine since 1986 and now leads the charge for improving the fire service as the publication’s editorial director.

I wonder if that chief has since been reminded of that famous quote: “Never pick a fight with people who buy ink by the barrel!”

Join Janet and Tiger Schmittendorf, host of the Firefighter Storytellers Internet radio show live at 9pm EST on Wednesday-February 9, 2011, as Janet tells her story of growing up as a firefighter’s daughter to being a fire service leader. (more…)

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Posted by tiger on February 7, 2011 • Filed under: Administration & Leadership, All Blogs, Brotherhood, Command & Leadership, Fire Rescue Topics, Funding & Staffing, News, Public Relations, Training & Development, training-fire-rescue-topics • Tagged: Brotherhood, Fire Chief Magazine, fire department, fire service, Janet Wilmoth, leadership, marketing, motivation, Public Relations, run to the curb, story telling, Tiger Schmittendorf, volunteer

Bunk-in or just “bunk”?

Photo courtesy of www.RaisingLaddersPhotography.com

I stumbled across a new resource recently that caught my attention: FDLiveIn.com

The concept of fire station live-ins or bunk-ins, depending on what you call them, has been around for quite some time and with quite a bit of success. Different departments run their programs in different ways but the common theme is that the firefighter lives in the fire station “rent-free” in return for volunteer service. Most live-ins are students but not all, and in some departments entire families live in the fire station.

For whatever reasons, the concept has not caught on in my area of Erie County NY and I’ve always wondered why. I’ve written three articles in the past month on the live-in/bunk-in concept and it’s gaining quite a bit of attention as a potential solution to recruitment and retention challenges in the volunteer fire service.

The program has intrigued me so much that later this week I’m traveling to Hyattsville MD — home to one of the longest standing and most successful bunk in programs in the fire service — and home to the X-Box Firefighters who created FDLiveIn.com. And to get a better understanding and appreciation for the program, I’ll be bunking in the station Friday night and they’ve arranged a tour of several live-in fire stations for Saturday.

Stay tuned here, at FireRECRUITER.com, on Twitter and Facebook as I report back on my experiences. My goal is to provide you with enough photos, information and stories to allow your volunteer fire department to consider whether a bunk-in program is right for you — or if the whole concept is just ”bunk.”

PS — Doc Moltrup, Chief Emeritus of Hyattsville VFD and one of the founder’s of their now-famous bunk-in program, will be my guest on my Internet Radio Show: Firefighter Storytellers – live from FDIC in Indianapolis the week of March 22-26, 2011. Watch Storytellers for the formal announcement of time and date of the show.

Related links:

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Posted by tiger on February 7, 2011 • Filed under: Administration & Leadership, All Blogs, Brotherhood, Command & Leadership, Fire Rescue Topics, Funding & Staffing, R&R Toolkits, Training & Development, training-fire-rescue-topics

@FireRECRUITER: Are you flush or flushing?

As I do with much in life, I take new experiences and new information and compare it to other aspects of my life in emergency services. Whenever it’s the least bit relevant – I try to apply it to the business I love: the fire service.

Such was the case this past week when I completed a National Fire Academy on Safety Operations and Management. I applied the process and premise of managing safety in our organizations and applied it to recruitment and retention.

While the resulting article may raise more questions than it provides answers, I hope you’ll ask yourself these same questions to assess whether or not your volunteer fire department is taking the right steps to be flush with volunteers — or needlessly flushing them and their experience away.

Click this article to read more at www.FireRECRUITER.com.

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Posted by tiger on February 5, 2011 • Filed under: Administration & Leadership, All Blogs, Command & Leadership, Fire Rescue Topics, Funding & Staffing, R&R Toolkits, Training & Development • Tagged: fire department, fire service, leadership, motivation, recruitment, Safety, Tiger Schmittendorf, volunteering

Not Your Typical “Truckie”

Glenn Usdin was a Run-to-the-Curb kid, growing up in the Long Island New York fire service and rising to the rank of fire chief in Lancaster PA. Like many in the fire service, his career path has taken him in several different directions including a tenure as associate publisher of Fire Engineering Magazine, president of American-LaFrance Used Fire Apparatus, now the owner of a large used fire apparatus company – Command Fire Apparatus and his most recent venture with FireEMS Blogs, founding the FireTruckBlog.com.

Listen in as Chief Usdin shares his story of how he’s made a career out of his fascination with fire trucks with host Tiger Schmittendorf on the Firefighter Storytellers Internet radio show live at 9pm EST on Wednesday-January 12, 2011. (more…)

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Posted by tiger on January 10, 2011 • Filed under: Administration & Leadership, All Blogs, Brotherhood, Command & Leadership, Fire Rescue Topics, Funding & Staffing, Public Relations, Technology & Communications, Training & Development, training-fire-rescue-topics • Tagged: Billy Goldfeder, Brotherhood, fire department, fire rescue magazine, fire service, firefighter netcast, firefighternation, FIRETRUCKBLOG.COM, GLENN USDIN, leadership, marketing, motivation, retention, run to the curb, story telling, Tiger Schmittendorf, volunteer

A December to Forget?

Box 191 stands as a memorial to the five Buffalo Firefighters who were killed in a propane explosion on December 27, 1983

A year ago I wrote an article titled “A December to Remember” to remind us of our obligation to be better story tellers, for prosperity’s sake — and for safety’s sake. Earlier today, Chicago and the rest of the fire service buried the first of two firefighters killed in the line of duty on the 100th anniversary of the Chicago Stockyard Fire that killed 21 firefighters.

Given recent events and all the heartache they’ve brought, I’m not sure that December is a month to remember but instead, it’s one we’d like to forget.

Last night I had the privilege of joining some 50 firefighters and civilians as they stood in the cold at the corner of Grosvenor and North Division Streets in the City of Buffalo to remember an event that claimed the lives of five of Buffalo’s bravest. Surrounded by those drawn to the small memorial erected at the site, Division Chief Don McFeeley stood in the center of the intersection and retold the story of that fateful night when a propane tank exploded inside a warehouse — shattering windows, throwing debris and burning buildings across twelve city blocks. (more…)

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Posted by tiger on December 28, 2010 • Filed under: All Blogs, Brotherhood, Command & Leadership, Fire Rescue Topics, Firefighter Safety & Health, Firefighting Operations, Fires, Hot Topics, In the Line of Duty, Line of Duty, Major Incidents, Mass Casualty Incident, News, Training & Development, Videos • Tagged: anniversary, Billy Goldfeder, Brotherhood, buffalo fire historical museum, buffalo propane explosion, chicago fire department, clean the litterbox, fire service, firefighter, firefighter netcast, FirefighterNation.com, line of duty death, lodd, MIKE LOMBARDO, PAT COGHLAN, run to the curb, story telling, Tiger Schmittendorf

It’s that time of year.

A thought provoking article in the Fire Engineering Training Community by my good friend and fellow blogger ChiefReason reminded me to re-post this piece I wrote several years ago titled: “Starting the New Year Right!”

Art’s blog titled “The Day the Passion Died” suggests that we’re all due for a fire service check-up to make sure that we’re physically, mentally, emotionally prepared for the challenges that lie ahead, and just as importantly, that our head - our attitude – is in the right place.

His writings remind us all to revisit our fire department and personal goals and direction every once in a while, and there’s no better time to do so than as we’re about to embark upon a brand new year full of new challenges and opportunities. (more…)

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Posted by tiger on December 20, 2010 • Filed under: Administration & Leadership, All Blogs, Brotherhood, Command & Leadership, Funding & Staffing, Training & Development • Tagged: Brotherhood, clean the litterbox, fire engineering magazine, fire service, FireEMS Blogs, firefighter, firefighternation, FirefighterNation.com, leadership, motivation, recruitment, retention, Tiger Schmittendorf, volunteer

Christmas Characters

Join me at 9pm on Wednesday-December 8th as I host my Firefighter Storytellers radio show live from the Buffalo Fire Historical Society.

My guest will be retired Lt. Patrick Coghlan from the Buffalo Fire Department. Pat is a 34-year veteran of Rescue One and Vice President of the Buffalo Fire Historical Society. More than that, Patty is a real character with a bit of a crusty exterior — but when you peel that away — you find a big guy with an even bigger heart and a very special fondness for telling stories and preserving the rich history of the fire service.

We’ll be joined around the table by a cast of characters in swapping stories about Christmas in the firehouse, the special Christmas display at the museum, and the pending retirement of another one of Buffalo Fire’s most famous characters: Battalion Chief and former Commissioner Mike Lombardo. (more…)

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Posted by tiger on December 6, 2010 • Filed under: Administration & Leadership, All Blogs, Brotherhood, Public Relations, Training & Development • Tagged: BUFFALO FIRE HISTORICAL SOCIETY, firefighter netcast, Firefighter Storytellers, MIKE LOMBARDO, museum, PAT COGHLAN, PROPANE EXPLOSION, run to the curb, story telling, Tiger Schmittendorf

What’s your story?

It’s been a great, long, hot summer — causing me to take some time away from blogging to spend with my family and friends. Although I haven’t been writing much, I have been doing a lot of reading and observing. And, it’s my observation that the need for effective story telling in the fire service has never been greater.

This was never more apparent than during my observation of and interaction with recruits participating in the Firefighter 1 Boot Camp at the Erie County Emergency Services Training & Operations Center where I work.

Each day, I had the opportunity to spend time with those 50 recruits from 37 different fire departments across our county, talking not just tactics and techniques, but about life in the fire service. (more…)

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Posted by tiger on September 5, 2010 • Filed under: Administration & Leadership, Command & Leadership, Funding & Staffing, Public Relations, Training & Development, training-fire-rescue-topics • Tagged: Brotherhood, fire department, fire service, firefighter, leadership, marketing, motivation, Public Relations, recruitment, retention, run to the curb, story telling, Tiger Schmittendorf, Training, volunteer, volunteering

Run-to-the-Curb Radio: Chief Tim Sendelbach

It’s like “Run-to-the-Curb Radio” — but better!

“Firefighter Storytellers” is a natural outgrowth from my popular “Run to the Curb” series — as it offers a radio show designed simply to facilitate kitchen table type discussions between firefighters.

“Storytellers” is an open-format radio show in which listeners are encouraged to call in with their own stories of what brought them to the fire service, what’s made the experience memorable for them, and to share their insight as to what keeps them going day-in and day-out, serving in our business of delivering emergency services to our communities.

Tonight’s installment (Wednesday-July 14, 2010) features Chief Tim Sendelbach, fire service leader and Editor-in-Chief of FireRescue Magazine. Like many others, Tim’s roots in the fire service started with his Dad, a firefighter in his hometown of Wilder, Kentucky.

Produced by John Mitchell and Rhett Fleitz of FirefighterNetcast, visit their site now, sign up for a new user account for BlogTalkRadio, and be prepared to join in the conversation with each new show.

Listen in. Log in. Call in.

What’s your story?

Link to the show for Wednesday-July 14, 2010 – 9pm EDT on Firefighter Netcast

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Posted by tiger on July 14, 2010 • Filed under: Administration & Leadership, All Blogs, Brotherhood, Funding & Staffing, Public Relations, Training & Development • Tagged: Brotherhood, fire rescue magazine, fire service, firefighternation, FirefighterNation.com, Generation Y, leadership, motivation, Public Relations, story telling, Tiger Schmittendorf, volunteer, volunteering

Get Fit. Get Safe. Make It Personal.

My Three-Part Risk Management Plan: Alex, Laurie and Kathleen

Despite the fact that I wrote this piece for Fire-Rescue Magazine last year, I’m pretty sure its content is still relevant as we ponder recent and not so recent events during Fire/EMS Safety, Health and Survival Week http://www.firefighternation.com/forum/topics/usfa-reminds-you-that….

As I stated in comments to another blog by John Mitchell (www.firedaily.com) titled: “The Charleston 43″ (http://www.firefighternation.com/profiles/blogs/the-charleston-43) — if we don’t make these incidents personal to us, incidents like these have the unique ability to quickly become personal for us.

Thus, I present for your review, a re-post of “Make It Personal” http://tigerschmittendorf.com/2009/09/07/make-it-personal/

Let me know what you think of the piece and what you’re doing to make Safety Week 2010 personal for you.

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Posted by tiger on June 24, 2010 • Filed under: Administration & Leadership, All Blogs, Brotherhood, Command & Leadership, EMS Health & Safety, EMS Topics, Fire Rescue Topics, Firefighter Safety & Health, Firefighting Operations, Funding & Staffing, In the Line of Duty, Line of Duty, Training & Development, training-fire-rescue-topics, Vehicle Operation & Ambulances, Vehicle Operations & Apparatus • Tagged: 16 life safety initiatives, Billy Goldfeder, Brotherhood, clean the litterbox, courage to be safe, everyone goes home, fire department, fire rescue magazine, fire service, firefighter, firefighternation, FirefighterNation.com, Generation Y, leadership, line of duty death, lodd, motivation, practices, Safety, Tiger Schmittendorf, Training, volunteer, volunteering

Run-to-the-Curb is Top Story

That's me with Past Chief John Latimore, one of my best friends in the fire service and the neighborhood I grew up in.

It’s been more than a month since my presentation at FDIC and my live Internet radio talk show on FirefighterNetcast from the show floor, but a lot of exciting things have happened since then.

Feedback from my show about the importance of storytelling in the fire service with special guest Chief Tom Merrill was tremendous and it’s amazing to see the influence that the Run-to-the-Curb (RttC) concept has had on people. Several firefighters have since shared their own personal stories of growing up in and around the fire service. In fact, so many have responded that it’s tough to keep up with and more of their stories are pending publication here.

Read more at: http://runtothecurb.wordpress.com/2010/06/07/run-to-the-curb-is-top-story/

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Posted by tiger on June 7, 2010 • Filed under: Administration & Leadership, All Blogs, Brotherhood, EMS Topics, Fire Rescue Topics, Funding & Staffing, News, Public Relations, Technology & Communications, Training & Development • Tagged: Brotherhood, clean the litterbox, fire department, fire rescue magazine, firefighter, Generation Y, kids, leadership, marketing, motivation, public information officer, Public Relations, recruit, recruitment, retention, run to the curb, story telling, Tiger Schmittendorf, Training, volunteer, volunteering

Local Fire News Sites Get Press, Mixed Reviews

A recent article in the Buffalo News featured two online fire service sites (www.ecfwire.com and www.ereicountyfireblotter.com) that provide live audio feeds and in-depth news coverage of the fire service here in Erie County.

Although the article focuses on the potential training value, some fire chiefs had mixed feelings about what could be considered a form of social media and the information they share.

Read it here:

http://www.buffalonews.com/2010/05/22/1058838/wire-fire-on-the-web.html

What do you have in your Internet neighborhood?

What’s your take on citizen-jouranlism sites like these?

Discuss it here and on FirefighterNation.com.

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Posted by tiger on May 25, 2010 • Filed under: Administration & Leadership, All Blogs, Fire Rescue Topics, Funding & Staffing, News, Public Relations, Training & Development, training-fire-rescue-topics • Tagged: erie county, fire department, fire service, firefighter, Generation Y, marketing, motivation, public information officer, Public Relations, Training, volunteer, volunteering

Tis’ the Season

THIS IS A DRILL! This is not an actual event. Evans Center Firefighters "responded" to a Pre-Prom Season DWI Drill that demonstrated the devastating effects of drinking and driving to juniors and seniors at the Lake Shore High School. Photo by Tiger Schmittendorf

THIS IS A DRILL! This is not an actual event. Evans Center Firefighters "responded" to a Pre-Prom Season Stop-DWI Drill that demonstrated the devastating effects of drinking and driving to juniors and seniors at the Lake Shore High School. Photo by Tiger Schmittendorf

Despite the fact that as I’m writing this it feels far more like winter than spring in Buffalo, it’s not those seasons I’m talking about in this story.

Evans Center, my volunteer fire company, planned and supported a Pre-Prom Season Stop-DWI drill for our Juniors and Seniors at the Lake Shore Central Senior High School Friday morning. Coordinated by our Asst. Chief Tom Szczepaniak, Principal Chris Walsh and the Town of Evans Police Department’s Chief Ernie Masullo, Capt. Chuck Danzi and Patrolman Ralph Maslach — the assembly and demonstration stressed the devastating effects of making poor decisions relating to drinking and driving.

Not much unlike what is done at schools across the country at this time of the year, the Lake Shore team put together a comprehensive program that really hit home with these at-risk young adults. And, when I say “at-risk” I mean that, statisticly, they are at great risk of being involved in an alcohol-related accident before they graduate from high school or make it to their freshman semester in college. (more…)

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Posted by tiger on May 9, 2010 • Filed under: Administration & Leadership, All Blogs, Brotherhood, EMS Topics, Fire Rescue Topics, Public Relations, Training & Development • Tagged: accident, Angola NY, Buffalo NY, campaign, clean the litterbox, coroner, DOA, drill, Erie County Stop-DWI, Evans Center Volunteer Fire Company, evans police department, extrication, fire department, fire service, firefighter, Generation Y, John Latimore, Lake Shore Central School District, Lake Shore Senior High School, Latimore-Schiavone Funeral Home, mercy flight of wny, mothers day, motivation, pre-prom, prom season, public information officer, Public Relations, stop dwi, Tiger Schmittendorf, Training, volunteer, volunteering, YNN

The FDIC Experience: Returning Home

Alex, Laurie and Kathleen

Alex, Laurie and Kathleen

My goal is to chronicle, as best I can, some of the many great experiences I had last week at FDIC-2010 in Indianapolis, Indiana. There’s so many of them flowing through my brain, some of them are short snippets while others I remember as full-length features, and I plan to present them accordingly.

My FDIC-2010 experience ranks up there with some of the greatest memories of my career and life. Full of laughs (my stomach still hurts), meeting good people (and John and Rhett too!), going on “adventures” together and most importantly, sharing the brotherhood that few other professions enjoy.

So, with the intent of eventually sharing all of these experiences, I thought I would start with the end of the trip instead of the beginning; for in the end, in a very unexpected way, the value of my trip to FDIC and the importance of my returning home became very apparent to me.

You’ll see why in just a little bit. (more…)

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Posted by tiger on April 25, 2010 • Filed under: Administration & Leadership, All Blogs, Brotherhood, Command & Leadership, fire, Fire Rescue Topics, Funding & Staffing, Public Relations, R&R Toolkits, Training & Development, training-fire-rescue-topics • Tagged: 16 life safety initiatives, Brotherhood, facebook, FDIC, fire critic, fire daily, fire department, fire department instructors conference, fire rescue magazine, fire service, fire-ems blogs, fire-rescue, firecritic, firedaily, firefighter, firefighter netcast, firefighternation, FirefighterNation.com, Generation Y, kids, leadership, make-a-wish foundation, motivation, run to the curb, Tiger Schmittendorf, Training, tweets, twitter, volunteer, volunteering

Live, from Indianapolis, it’s Saturday Morning!

ChiefReasonArt, Chris Naum and some other guy

ChiefReasonArt, Chris Naum and some other guy at FDIC 2009

Join Snyder NY Chief Tom Merrill and I for a live broadcast from the show floor of FDIC on Saturday-April 24 from 9:30-10:30am CST. We’ll be special guests of FireCritic Rhett Fleitz and FireDaily John Mitchell — hosts of the new hit Internet talk show series: FirefighterNetcast.

We’ll be discussing my FDIC presentation, my www.runtothecurb.com project and the importance of storytelling in the fire service. Chief Merrill will be sharing some of his own stories and who knows, we just might drag some unsuspecting passerby into the conversation.

A full schedule of Netcasts are being hosted at the Fire-Rescue Magazine / FirefighterNation.com / Fire-EMS Blogs.com Booth #3755 throughout the week.

I hope you can join me for my conversation titled: “From the X-Box to the Box Alarm” on Thursday-April 22, 2010 at 10:30am in Room 127-128; and most certainly at the MeetUp at Indy. You do not want to miss this gathering:

When: Friday April 23rd – 8pm
Where: Rock Bottom Restaurant and Brewery just blocks away from the Convention Center at 10 West Washington.
What: Blogger/FireEMSBlogs.com/Firefighter Nation/Fire Rescue Magazine meetup.

The event is being sponsored by the great folks at: Fire-Rescue Magazine / FirefighterNation.com / Fire-EMS Blogs.com booth #3755. Hit me up at the show for some free drink tickets. However, I can’t be responsible for your resulting actions!

Even if you can’t physically be there, I’ll be Tweeting, updating my status on Facebook and maybe even blogging throughout the show as I meet and greet some of the biggest names and greatest faces in the fire service. It’s gonna be cool. Very cool.

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Posted by tiger on April 19, 2010 • Filed under: Administration & Leadership, All Blogs, Brotherhood, Funding & Staffing, News, Public Relations, Technology & Communications, Training & Development, training-fire-rescue-topics • Tagged: blog network, Brotherhood, campaign, clean the litterbox, Clearinghouse, facebook, fire department, fire rescue magazine, fire service, fire-ems blogs, firecritic, firedaily, firefighter, firefighter netcast, FirefighterNation.com, Generation Y, kids, leadership, public information officer, Public Relations, recruitment, retention, run to the curb, story telling, Tiger Schmittendorf, Training, tweets, twitter, volunteer, volunteering

Going to the Show! See You in Indy.

I hope to see all of my loyal followers (both of them) at FDIC in a few short weeks. I’ll be presenting “From the X-Box to the Box Alarm” on Thursday-April 22, 2010 at 10:30am in Room 127-128. There’s room for 308 of my closest, most personal friends so there’s really no excuse for not joining me! LOL (more…)

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Posted by tiger on April 10, 2010 • Filed under: Administration & Leadership, All Blogs, Command & Leadership, Featured, Funding & Staffing, News, Public Relations, Training & Development • Tagged: Brotherhood, campaign, clean the litterbox, Clearinghouse, erie county, FDIC, fire department, fire department instructors conference, fire engineering magazine, fire service, firefighter, Generation Y, kids, leadership, marketing, motivation, practices, public information officer, Public Relations, recruitment, retention, run to the curb, SAFER, story telling, Tiger Schmittendorf, Training, tweets, twitter, volunteer, volunteering

FireRECRUITER: The Art of Speed-Recruiting

If you had just 30 seconds to convince someone why they should join your volunteer fire department, what would you say?

What would your message be? Do you have a standard sales pitch that you use for just such occasions? Can you even say hello in 30 seconds?

I recently had the opportunity to coach and practice some speed-recruiting exercises with the Doyle Hose Co. 1 in Cheektowaga NY. They had been invited to be a part of career day at the local high school in their response area and they invited me to join them.

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Posted by tiger on March 18, 2010 • Filed under: Administration & Leadership, All Blogs, Command & Leadership, Fire Rescue Topics, Funding & Staffing, R&R Toolkits, R&R Toolkits, Training & Development • Tagged: billboard, campaign, Clearinghouse, fire department, fire service, firefighter, Generation Y, leadership, marketing, motivation, public information officer, Public Relations, recruit, recruitment, retention, run to the curb, Tiger Schmittendorf, volunteer, volunteering

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