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I do solemnly swear

I had the pleasure of sharing my "Xbox Live" conversation with virtually the entire membership of the Brighton Fire District a few months ago and they revealed that they've never had a formal swearing-in ceremony for new members. No oath, no standing up in front of the group and raising your right hand. Nothing.

I told them how I've always thought that to demonstrate real brotherhood and to truly welcome a new member: have the new recruit stand up in front of the membership at their first meeting, raise their right hand and state their name — immediately after which the rest of the existing membership stands up, raises their right hand, states their names — and together the membership and their newest member(s) recite the oath of membership together. And in doing so, they rededicate themselves to the department and the people they serve.

What an awesome sight that would be. What an impression that could make on your new member.

Once in a while — an idea sticks.

My good friend, Brighton Capt. Rick Zicari just shared this photo of their entire membership reciting their new oath of membership for the very first time, together. And to top it all off, they had their Senator Joe Robach administer the oath. Truly a hallmark moment in the history of their great fire department. They get it.

Once in a while you have a chance to make a small impact. I'm confident that this was just as proud of a moment for them, as seeing this photo is for me. Thanks so much for sharing, Rick!

Do members of your volunteer fire department take an oath of membership? Do you recite the oath as individuals, or as a group as shown here? Send me a pic of your swearing in ceremony to tiger@tigerschmittendorf.com and I'll post it here.

Let me know how I can be of assistance to you and your fire department.

Stay safe. Train often.

— TigerSchmittendorf.com|FireRECRUITER.com
Author: "From the Xbox to the Box Alarm — Understanding, Motivating, Leading and Training Today's Firefighters"

View the photo: http://tigerschmittendorf.com/files/2013/10/Brighton-Swearing-in-Ceremony.jpg

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Posted by tiger on October 14, 2013 • Filed under: Administration & Leadership, All Blogs, Brotherhood, Clearinghouse, Command & Leadership, Public Relations, Public Relations, R&R Toolkits, R&R Toolkits, Training & Development • Tagged: Clearinghouse, fire department, fire service, firefighter, Generation Y, leadership, motivation, Public Relations, recruitment, retention, Tiger Schmittendorf, Training, volunteer, volunteering

32 Years in the 15032

Lt. John Mitchell of FirefighterNetcast.com fame and Snyder Fire Chief (Ret.) Tom Merrill are just two of the countless friends I have been blessed to gain in my 32 years in the fire service.

Editor’s Note: The Federal Fire Department Identification (FDID) Number for the Evans Center Volunteer Fire Company is 15032, thus the title of this article teaser “32 Years in the 15032.”

++++++++++++

It was thirty-two years ago, on September 2, 1980, when I raised my right hand and said “I will” serve my community as I was sworn in as the first junior firefighter the Evans: Center Volunteer Fire Company ever had. I was 17.

Like the old sidewalk they’re replacing outside our fire station, my path in the fire service has been full of both ups and downs. From the highs of truly helping people and really saving lives — to the agony we face in the streets, and sometimes in the firehouse, when our best efforts just aren’t enough, at least in the eyes of some people.

Through all of it though, I have had the good fortune of always being surrounded by great people who have had a deep and profound impact on both my personal and professional life.

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Posted by tiger on September 23, 2012 • Filed under: Administration & Leadership, Brotherhood, Fire Rescue Topics, Public Relations, Training • Tagged: Brotherhood, clean the litterbox, erie county, fire department, firefighter, firefighter netcast, FirefighterNation.com, leadership, military, motivation, recruitment, retention, run to the curb, story telling, Tiger Schmittendorf, volunteer

Joining Forces

From our sister site: FireRECRUITER.com

What started out as a vision for a successful joint recruitment project has morphed into a passion to connect firefighters and soldiers of all stripes.

Based on the concept that we're looking for the same people — and we are the same people, I created a joint recruitment project between our county's volunteer fire service and the NY National Guard.

If you think about Guardsmen, Soldiers and every other appropriate title given to those who serve in all the branches of the US Military, they can be ideal candidates to recruit into the volunteer fire service. They already understand discipline, respect, teamwork and the chain-of-command — and they certainly get the whole "brotherhood" thing! As many have shared about this idea, "it's a no-brainer!"

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Posted by tiger on March 7, 2012 • Filed under: Administration & Leadership, All Blogs, Brotherhood, Command & Leadership, Funding & Staffing, Hot Topics, News, Public Relations • Tagged: Brotherhood, erie county, fire department, leadership, marketing, military, National Guard, recruitment, SoldierFirefighter.com, story telling, Tiger Schmittendorf, volunteering

Video Killed the Recruitment Star

In his February 17th Morning Lineup features (and updated on February 20th), FireGeezer.com's Bill Schumm discusses and demonstrates the effectiveness, or ineffectiveness, of using video as a recruitment tool. While his perspective on why we face the recruitment and retention challenges we do are certainly part of puzzle, the value of his commentary lies in the subliminal call to action that we need to be more creative in creating the solutions.

Certainly, a recruitment video with appropriate visuals and a good, solid message can be effective, but FireGeezer proposes that we need to do something about our culture, our society, to inspire and perpetuate volunteerism. I couldn't agree more.

As I've said before:

“Simply put, it’s my belief that the survival and success of the volunteer fire service relies on our ability to create more opportunities – for more people – to volunteer less time.

Our success depends on our ability to effectively plan for, lead and manage people; whether you don’t have enough – or you have more than you can handle.

The possibilities for their involvement are only limited by our imaginations.”
- Tiger Schmittendorf – From: "A New Pyramid Scheme for your Volunteer Fire Department"

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Posted by tiger on February 20, 2012 • Filed under: Administration & Leadership, Command & Leadership, EMS Topics, Fire Rescue Topics, Funding & Staffing, Public Relations, R&R Toolkits, Technology & Communications, Videos • Tagged: campaign, FASNY, fire department, fire rescue magazine, fire service, firefighter, FirefighterNation.com, Generation Y, grant, marketing, motivation, practices, Public Relations, recruitment, SAFER, Tiger Schmittendorf, volunteer, volunteering

@FireRECRUITER: Rise to the challenge

An article recently posted to FirefighterNation.com outlines the challenges faced by volunteer fire departments in Pennsylvania in recruiting and retaining their members. Although these types of articles are becoming all too frequent, this one in particular is better than most in that it focuses on the positives of being a volunteer firefighter — not all the negatives. I’ve cited many examples of what not to say if you’re actually looking to solve your R&R challenges in a previous post titled “Is this our best approach?” Too often, it seems that we hand a prospective candidate all of the reasons and excuses why they wouldn’t join on a silver platter.

I have to tip my helmet to the volunteer fire service in Pennsylvania who is no stranger to these challenges — or to innovative solutions to those challenges. I’ve previously mentioned them in “PA VFDs Dip Into Fountain of Youth” for potential solutions as well as I’ve applauded their efforts in the successful recruitment campaign: “Roll with It!” — the sexiest thing to come to volunteer recruitment I’ve ever seen. It rivals the GoArmy.com and NationalGuard.com campaigns.

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Posted by tiger on November 29, 2011 • Filed under: Administration & Leadership, All Blogs, Command & Leadership, Funding & Staffing, Public Relations, Public Relations, R&R Toolkits, R&R Toolkits, Videos • Tagged: campaign, fire department, firefighter, firefighternation, FirefighterNation.com, leadership, marketing, motivation, practices, public information officer, Public Relations, recruitment, retention, SAFER, Tiger Schmittendorf, volunteering

Impact of the Digital Age on Recruitment and Retention

The world is changing rapidly and the fire service is getting caught up in the tornado effect of technology on our society.

More and more fire departments are smartly using web sites, e-mail and social networking tools like Facebook and Twitter to recruit new firefighters and to stay connected to their community. There isn't much you can't do with a mobile device today that took a super-computer to do less than 30 years ago.

I recently had the opportunity to facilitate a conversation with a large group of fire instructors titled: "From the Xbox to the Box Alarm" for the University of Kansas Fire and Rescue Institute wherein we discussed today's and tomorrow's generation of firefighters. The conversation focused not only on the challenges in understanding, motivating, training and leading this unique cadre of individuals, but also enlightened the participants as to the tremendous potential they possess for moving our fire service forward.

And, naturally, you can't have a conversation about today's generation of firefighters without discussing the importance of technology and the impact of social networking.

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Posted by tiger on November 1, 2011 • Filed under: Administration & Leadership, All Blogs, Fire Prevention & Education, Funding & Staffing, Public Relations, R&R Toolkits, Technology & Communications, technology-communications-ems-topics, Training & Development, training-fire-rescue-topics • Tagged: btfd.org, burlington township volunteer fire department, campaign, curt varone, dave statter, facebook, fire critic, fire department, firefighter, firefighternation, FirefighterNation.com, Generation Y, leadership, marketing, motivation, Public Relations, recruitment, retention, rhett fleitz, rom duckworth, statter911.com, Tiger Schmittendorf, Training, tweets, twitter, volunteer, volunteering

X-Box Live

That’s right!

“From the X-Box to the Box Alarm: Motivating and Leading Today’s Firefighters” is back by popular demand at FDIC 2011. I hope to see you in Indianapolis March 22-26, 2011. Look me up if you plan on attending and look for my presentation titled: “Understanding & Motivating Today’s Firefighters” modeled after my feature article: “From the X-Box to the Box Alarm.”

Some 300 first responders engaged in the discussion at FDIC last April and this year’s conversation promises to be refreshed with my ongoing observational research; new samples of recruitment, retention and leadership solutions and feedback from last year’s participants.

I’ll also be including fresh insight from some X-Box firefighters from Hyattsville Volunteers and FDLiveIn.com I recently spoke with about generational differences and what we can learn from and about them. Some of the information will be pre-recorded material and some of it will be provided by members of our “live studio audience.” (more…)

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Posted by tiger on March 7, 2011 • Filed under: Administration & Leadership, All Blogs, Brotherhood, Fire Rescue Topics, Funding & Staffing, Public Relations, Training & Development, training-fire-rescue-topics • Tagged: Brotherhood, FDIC, firefighternation, Generation Y, leadership, marketing, motivation, Public Relations, retention, run to the curb, story telling, Tiger Schmittendorf, Training, volunteering

Not just a Daddy’s Girl

Her Dad was a fire lieutenant and her two youngest brothers (twins) joined as cadets, then volunteers and eventually became career firefighters.

But when Janet Wilmoth tried to join her local volunteer fire department, the fire chief told her to “Go home and have babies.”

She went on to do that too, but in the meantime, Janet Wilmoth took another approach to the fire service. She’s been with Fire Chief Magazine since 1986 and now leads the charge for improving the fire service as the publication’s editorial director.

I wonder if that chief has since been reminded of that famous quote: “Never pick a fight with people who buy ink by the barrel!”

Join Janet and Tiger Schmittendorf, host of the Firefighter Storytellers Internet radio show live at 9pm EST on Wednesday-February 9, 2011, as Janet tells her story of growing up as a firefighter’s daughter to being a fire service leader. (more…)

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Posted by tiger on February 7, 2011 • Filed under: Administration & Leadership, All Blogs, Brotherhood, Command & Leadership, Fire Rescue Topics, Funding & Staffing, News, Public Relations, Training & Development, training-fire-rescue-topics • Tagged: Brotherhood, Fire Chief Magazine, fire department, fire service, Janet Wilmoth, leadership, marketing, motivation, Public Relations, run to the curb, story telling, Tiger Schmittendorf, volunteer

Not Your Typical “Truckie”

Glenn Usdin was a Run-to-the-Curb kid, growing up in the Long Island New York fire service and rising to the rank of fire chief in Lancaster PA. Like many in the fire service, his career path has taken him in several different directions including a tenure as associate publisher of Fire Engineering Magazine, president of American-LaFrance Used Fire Apparatus, now the owner of a large used fire apparatus company – Command Fire Apparatus and his most recent venture with FireEMS Blogs, founding the FireTruckBlog.com.

Listen in as Chief Usdin shares his story of how he’s made a career out of his fascination with fire trucks with host Tiger Schmittendorf on the Firefighter Storytellers Internet radio show live at 9pm EST on Wednesday-January 12, 2011. (more…)

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Posted by tiger on January 10, 2011 • Filed under: Administration & Leadership, All Blogs, Brotherhood, Command & Leadership, Fire Rescue Topics, Funding & Staffing, Public Relations, Technology & Communications, Training & Development, training-fire-rescue-topics • Tagged: Billy Goldfeder, Brotherhood, fire department, fire rescue magazine, fire service, firefighter netcast, firefighternation, FIRETRUCKBLOG.COM, GLENN USDIN, leadership, marketing, motivation, retention, run to the curb, story telling, Tiger Schmittendorf, volunteer

Christmas Characters

Join me at 9pm on Wednesday-December 8th as I host my Firefighter Storytellers radio show live from the Buffalo Fire Historical Society.

My guest will be retired Lt. Patrick Coghlan from the Buffalo Fire Department. Pat is a 34-year veteran of Rescue One and Vice President of the Buffalo Fire Historical Society. More than that, Patty is a real character with a bit of a crusty exterior — but when you peel that away — you find a big guy with an even bigger heart and a very special fondness for telling stories and preserving the rich history of the fire service.

We’ll be joined around the table by a cast of characters in swapping stories about Christmas in the firehouse, the special Christmas display at the museum, and the pending retirement of another one of Buffalo Fire’s most famous characters: Battalion Chief and former Commissioner Mike Lombardo. (more…)

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Posted by tiger on December 6, 2010 • Filed under: Administration & Leadership, All Blogs, Brotherhood, Public Relations, Training & Development • Tagged: BUFFALO FIRE HISTORICAL SOCIETY, firefighter netcast, Firefighter Storytellers, MIKE LOMBARDO, museum, PAT COGHLAN, PROPANE EXPLOSION, run to the curb, story telling, Tiger Schmittendorf

My Flag

The view of my flag --- from my hammock.

Whenever I get the chance, I take full advantage of the opportunity to lie in my hammock on the front porch of our house. The porch is covered and it’s on the east side of the house, protected from the sometimes gusty winds that come off Lake Erie not far from us.

The hammock is made out of soft woven strings stretched to a metal ring on each end. The rings have heavy chains connected to them that are attached to hooks that secure the entire hammock to its metal pedestal. The rope strings are covered by a comfortable bedding pad that even has a built-in pillow tied to it. (more…)

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Posted by tiger on September 12, 2010 • Filed under: Administration & Leadership, All Blogs, Brotherhood, Command & Leadership, EMS Topics, Fire Rescue Topics, In the Line of Duty, Line of Duty, News, Public Relations, Public Relations • Tagged: Brotherhood, fire service, firefighter, firefighternation, FirefighterNation.com, leadership, line of duty death, lodd, motivation, September 11th, Tiger Schmittendorf

What’s your story?

It’s been a great, long, hot summer — causing me to take some time away from blogging to spend with my family and friends. Although I haven’t been writing much, I have been doing a lot of reading and observing. And, it’s my observation that the need for effective story telling in the fire service has never been greater.

This was never more apparent than during my observation of and interaction with recruits participating in the Firefighter 1 Boot Camp at the Erie County Emergency Services Training & Operations Center where I work.

Each day, I had the opportunity to spend time with those 50 recruits from 37 different fire departments across our county, talking not just tactics and techniques, but about life in the fire service. (more…)

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Posted by tiger on September 5, 2010 • Filed under: Administration & Leadership, Command & Leadership, Funding & Staffing, Public Relations, Training & Development, training-fire-rescue-topics • Tagged: Brotherhood, fire department, fire service, firefighter, leadership, marketing, motivation, Public Relations, recruitment, retention, run to the curb, story telling, Tiger Schmittendorf, Training, volunteer, volunteering

Run-to-the-Curb Radio: Chief Tim Sendelbach

It’s like “Run-to-the-Curb Radio” — but better!

“Firefighter Storytellers” is a natural outgrowth from my popular “Run to the Curb” series — as it offers a radio show designed simply to facilitate kitchen table type discussions between firefighters.

“Storytellers” is an open-format radio show in which listeners are encouraged to call in with their own stories of what brought them to the fire service, what’s made the experience memorable for them, and to share their insight as to what keeps them going day-in and day-out, serving in our business of delivering emergency services to our communities.

Tonight’s installment (Wednesday-July 14, 2010) features Chief Tim Sendelbach, fire service leader and Editor-in-Chief of FireRescue Magazine. Like many others, Tim’s roots in the fire service started with his Dad, a firefighter in his hometown of Wilder, Kentucky.

Produced by John Mitchell and Rhett Fleitz of FirefighterNetcast, visit their site now, sign up for a new user account for BlogTalkRadio, and be prepared to join in the conversation with each new show.

Listen in. Log in. Call in.

What’s your story?

Link to the show for Wednesday-July 14, 2010 – 9pm EDT on Firefighter Netcast

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Posted by tiger on July 14, 2010 • Filed under: Administration & Leadership, All Blogs, Brotherhood, Funding & Staffing, Public Relations, Training & Development • Tagged: Brotherhood, fire rescue magazine, fire service, firefighternation, FirefighterNation.com, Generation Y, leadership, motivation, Public Relations, story telling, Tiger Schmittendorf, volunteer, volunteering

Run-to-the-Curb Kid: Dr. Jason Borton

Dr. Jason Borton: Emergency Room Doctor, Author, Volunteer Firefighter, Run-to-the-Curb kid.

Jason Borton is not your typical Run-to-the-Curb kid. Not only was he a volunteer firefighter, but he wrote a book about it too.

In fact he tells a story of how he once ran to — and through — a window to see where the fire trucks were going in his neighborhood.

Growing up, he didn’t just visit the fire station by himself, his grandmother took him there, frequently.

Read here how he was my first guest on the debut of my new FirefighterNetcast radio show: Firefighter Storytellers.

Tiger Schmittendorf continues his ”Firefighter Storytellers” series on the FirefighterNetcast Internet radio show network on Wednesday-July 14,2010 at 9pm EDT with special guest Tim Sendelbach.

Chief Sendelbach is a 24-year fire service veteran and Editor-in-Chief of FireRescue Magazine. Like many others, Tim’s roots in the fire service started with his Dad, a fire chief in his hometown of Wilder, Kentucky.

Tim will share stories of his upbringing in the American Fire Service along with photos and reflections on the influence his father and the tragically historic Beverly Hills Supper Club Fire had on the start and success of his career.

Listen in, call in and follow Tim on his journey from Run-to-the-Curb kid to Fire Service Leader.

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Posted by tiger on July 7, 2010 • Filed under: Administration & Leadership, All Blogs, Brotherhood, Funding & Staffing, Public Relations

Raising a flag about lowering THE FLAG!

It’s after Memorial Day-2010 and I’ve been working on this blog for about a week, in hopes of having it finished prior to the start of the holiday weekend but life got in the way and that didn’t happen.

In retrospect, I’m glad I procrastinated. I’m glad I waited, because now, I think this blog has even more meaning.

The hot dogs are all gone, the parties and picnics are over. Now it’s time to think about what Memorial Day is really about. My goal is not to go into some patriotic tirade that offers the opportunity for readers to tune out before they even tune in, but more importantly to share with you some personal experiences that have put this annual remembrance in perspective for me. (more…)

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Posted by tiger on June 7, 2010 • Filed under: Administration & Leadership, All Blogs, Brotherhood, Command & Leadership, Public Relations • Tagged: Brotherhood, clean the litterbox, fire department, fire service, firefighter, funeral, Generation Y, leadership, line of duty death, motivation, practices, public information officer, story telling, Tiger Schmittendorf, volunteer, volunteering

Run-to-the-Curb is Top Story

That's me with Past Chief John Latimore, one of my best friends in the fire service and the neighborhood I grew up in.

It’s been more than a month since my presentation at FDIC and my live Internet radio talk show on FirefighterNetcast from the show floor, but a lot of exciting things have happened since then.

Feedback from my show about the importance of storytelling in the fire service with special guest Chief Tom Merrill was tremendous and it’s amazing to see the influence that the Run-to-the-Curb (RttC) concept has had on people. Several firefighters have since shared their own personal stories of growing up in and around the fire service. In fact, so many have responded that it’s tough to keep up with and more of their stories are pending publication here.

Read more at: http://runtothecurb.wordpress.com/2010/06/07/run-to-the-curb-is-top-story/

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Posted by tiger on June 7, 2010 • Filed under: Administration & Leadership, All Blogs, Brotherhood, EMS Topics, Fire Rescue Topics, Funding & Staffing, News, Public Relations, Technology & Communications, Training & Development • Tagged: Brotherhood, clean the litterbox, fire department, fire rescue magazine, firefighter, Generation Y, kids, leadership, marketing, motivation, public information officer, Public Relations, recruit, recruitment, retention, run to the curb, story telling, Tiger Schmittendorf, Training, volunteer, volunteering

Local Fire News Sites Get Press, Mixed Reviews

A recent article in the Buffalo News featured two online fire service sites (www.ecfwire.com and www.ereicountyfireblotter.com) that provide live audio feeds and in-depth news coverage of the fire service here in Erie County.

Although the article focuses on the potential training value, some fire chiefs had mixed feelings about what could be considered a form of social media and the information they share.

Read it here:

http://www.buffalonews.com/2010/05/22/1058838/wire-fire-on-the-web.html

What do you have in your Internet neighborhood?

What’s your take on citizen-jouranlism sites like these?

Discuss it here and on FirefighterNation.com.

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Posted by tiger on May 25, 2010 • Filed under: Administration & Leadership, All Blogs, Fire Rescue Topics, Funding & Staffing, News, Public Relations, Training & Development, training-fire-rescue-topics • Tagged: erie county, fire department, fire service, firefighter, Generation Y, marketing, motivation, public information officer, Public Relations, Training, volunteer, volunteering

@FireRECRUITER: Make the Right Investments

The following article tells of a small city that is threatening to stop collecting a voluntary public donation that has brought thousands and thousands of dollars in mission-critical equipment to their combination (paid/volunteer) fire department.

Apparently, the threat is in response to a dwindling number of volunteer firefighters in their department, between 5 and 10, as the article points out. Without a lot of volunteers, they apparently don’t feel it’s appropriate to collect a donation on behalf of the volunteer side of their fire department. This situation seems to be causing quite a riff in the department.

Is it just me, or does any one else smell opportunity?

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Posted by tiger on May 24, 2010 • Filed under: Administration & Leadership, All Blogs, Clearinghouse, Command & Leadership, Fire Rescue Topics, Funding & Staffing, Public Relations, R&R Toolkits • Tagged: campaign, fire department, fire service, firefighter, leadership, marketing, motivation, public information officer, Public Relations, recruit, recruitment, retention, Tiger Schmittendorf, tweets, twitter, volunteer

@FireRECRUITER: It’s EMS Week – Roll With It!

From www.FireRECRUITER.com:

In honor of EMS Week-2010, I thought I’d promote the (dare I say) sexiest video I’ve ever seen come to volunteer recruitment and retention.

“Roll With It!” is a part music video, part movie trailer — full-on high energy – high impact web site for the recruitment of fire and EMS personnel.

Celebrate EMS Week in style: “Roll With It!”

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Posted by tiger on May 19, 2010 • Filed under: Administration & Leadership, All Blogs, Clearinghouse, Command & Leadership, EMS Health & Safety, EMS Topics, Fire Rescue Topics, Funding & Staffing, News, Patient Management, Public Relations • Tagged: campaign, CFR, Clearinghouse, emergency medical services, ems, EMT, fire department, fire rescue magazine, fire service, firefighter, Generation Y, leadership, marketing, motivation, Paramedic, Pennsylvania, public information officer, Public Relations, recruit, recruitment, Roll With It, Tiger Schmittendorf, volunteer, volunteering, www.rollwithit.com

Tis’ the Season

THIS IS A DRILL! This is not an actual event. Evans Center Firefighters "responded" to a Pre-Prom Season DWI Drill that demonstrated the devastating effects of drinking and driving to juniors and seniors at the Lake Shore High School. Photo by Tiger Schmittendorf

THIS IS A DRILL! This is not an actual event. Evans Center Firefighters "responded" to a Pre-Prom Season Stop-DWI Drill that demonstrated the devastating effects of drinking and driving to juniors and seniors at the Lake Shore High School. Photo by Tiger Schmittendorf

Despite the fact that as I’m writing this it feels far more like winter than spring in Buffalo, it’s not those seasons I’m talking about in this story.

Evans Center, my volunteer fire company, planned and supported a Pre-Prom Season Stop-DWI drill for our Juniors and Seniors at the Lake Shore Central Senior High School Friday morning. Coordinated by our Asst. Chief Tom Szczepaniak, Principal Chris Walsh and the Town of Evans Police Department’s Chief Ernie Masullo, Capt. Chuck Danzi and Patrolman Ralph Maslach — the assembly and demonstration stressed the devastating effects of making poor decisions relating to drinking and driving.

Not much unlike what is done at schools across the country at this time of the year, the Lake Shore team put together a comprehensive program that really hit home with these at-risk young adults. And, when I say “at-risk” I mean that, statisticly, they are at great risk of being involved in an alcohol-related accident before they graduate from high school or make it to their freshman semester in college. (more…)

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Posted by tiger on May 9, 2010 • Filed under: Administration & Leadership, All Blogs, Brotherhood, EMS Topics, Fire Rescue Topics, Public Relations, Training & Development • Tagged: accident, Angola NY, Buffalo NY, campaign, clean the litterbox, coroner, DOA, drill, Erie County Stop-DWI, Evans Center Volunteer Fire Company, evans police department, extrication, fire department, fire service, firefighter, Generation Y, John Latimore, Lake Shore Central School District, Lake Shore Senior High School, Latimore-Schiavone Funeral Home, mercy flight of wny, mothers day, motivation, pre-prom, prom season, public information officer, Public Relations, stop dwi, Tiger Schmittendorf, Training, volunteer, volunteering, YNN

Live, from Indianapolis, it’s Saturday Morning!

ChiefReasonArt, Chris Naum and some other guy

ChiefReasonArt, Chris Naum and some other guy at FDIC 2009

Join Snyder NY Chief Tom Merrill and I for a live broadcast from the show floor of FDIC on Saturday-April 24 from 9:30-10:30am CST. We’ll be special guests of FireCritic Rhett Fleitz and FireDaily John Mitchell — hosts of the new hit Internet talk show series: FirefighterNetcast.

We’ll be discussing my FDIC presentation, my www.runtothecurb.com project and the importance of storytelling in the fire service. Chief Merrill will be sharing some of his own stories and who knows, we just might drag some unsuspecting passerby into the conversation.

A full schedule of Netcasts are being hosted at the Fire-Rescue Magazine / FirefighterNation.com / Fire-EMS Blogs.com Booth #3755 throughout the week.

I hope you can join me for my conversation titled: “From the X-Box to the Box Alarm” on Thursday-April 22, 2010 at 10:30am in Room 127-128; and most certainly at the MeetUp at Indy. You do not want to miss this gathering:

When: Friday April 23rd – 8pm
Where: Rock Bottom Restaurant and Brewery just blocks away from the Convention Center at 10 West Washington.
What: Blogger/FireEMSBlogs.com/Firefighter Nation/Fire Rescue Magazine meetup.

The event is being sponsored by the great folks at: Fire-Rescue Magazine / FirefighterNation.com / Fire-EMS Blogs.com booth #3755. Hit me up at the show for some free drink tickets. However, I can’t be responsible for your resulting actions!

Even if you can’t physically be there, I’ll be Tweeting, updating my status on Facebook and maybe even blogging throughout the show as I meet and greet some of the biggest names and greatest faces in the fire service. It’s gonna be cool. Very cool.

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Posted by tiger on April 19, 2010 • Filed under: Administration & Leadership, All Blogs, Brotherhood, Funding & Staffing, News, Public Relations, Technology & Communications, Training & Development, training-fire-rescue-topics • Tagged: blog network, Brotherhood, campaign, clean the litterbox, Clearinghouse, facebook, fire department, fire rescue magazine, fire service, fire-ems blogs, firecritic, firedaily, firefighter, firefighter netcast, FirefighterNation.com, Generation Y, kids, leadership, public information officer, Public Relations, recruitment, retention, run to the curb, story telling, Tiger Schmittendorf, Training, tweets, twitter, volunteer, volunteering

@FireRECRUITER: Recruiting in a Gray Area

My helmet is off to the folks in the Syosset NY Fire Department for recognizing 40+ aged recruits as a viable part of the solutions to our recruitment and retention challenges.

Age is Nothing But a Number at Syosset Fire Dept.

Joining later in life is becoming more the norm

The approach and image of the volunteer fire service portrayed in this article is in sharp contrast to the news articles I highlighted in “Is This Our Best Approach?”

In fact, I came across a similar article today that raises the exact same question:

Fire Companies Struggling to Get Volunteers.

I think we can do better. Let me know what you think.

Read the whole story at FireRECRUITER.com.

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Posted by tiger on April 6, 2010 • Filed under: Administration & Leadership, All Blogs, Command & Leadership, EMS Topics, Fire Rescue Topics, Funding & Staffing, News, Public Relations, R&R Toolkits • Tagged: Brotherhood, Clearinghouse, fire department, fire service, firefighter, Generation Y, leadership, marketing, motivation, public information officer, Public Relations, recruitment, retention, story telling, Tiger Schmittendorf, Training, volunteer, volunteering

It was in the cards.

Blogger’s Note: The following is my submission to the Fire Critic’s First Due Fire Blog Carnival focusing on the topic: “I’m a firefighter because…”

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My mother died from lung cancer when I was thirteen years old.

Now, that’s something I don’t wish on anyone, but I can certainly point to positive points of my character that can be attributed to that single tragic event in my life. My responsibility, resiliency, work ethic, and my servant attitude are all credits to my mother and the fact that I lost her so early in my childhood – all characteristics that would prove to be pivotal throughout my career, especially in the fire service.

Unbeknownst to me, my mother kept a keepsake box for several of the eight kids in my family. My father gave me mine shortly after she died. I still have it and have continued that family tradition with our kids.

Amongst many other treasures in that box were two cards and a hand-made book that may have forecasted where I would be today.

The first card was to my parents congratulating them when I was born. The card was from the Evans Center Fire Company Ladies Auxiliary. Today, I celebrate my twenty-ninth year with that very same fire department. (more…)

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Posted by tiger on March 14, 2010 • Filed under: Administration & Leadership, All Blogs, Brotherhood, Funding & Staffing, Public Relations • Tagged: Brotherhood, clean the litterbox, fire department, fire service, firefighter, motivation, recruitment, run to the curb, Tiger Schmittendorf, volunteer, volunteering

Re-Enlist.

EDITOR’S NOTE: I’m posting this blog literally minutes after completing my first NetCast on the topic of volunteer recruitment and retention, compliments of FireCritic and FireDaily at www.firefighternetcast.com. What a tremendous opportunity that was to connect with so many people via the live chat and simultaneous telephone call-ins.

My helmet is off to those two gentlemen for harnessing that technology to accomplish something that they may not even realize they’re doing: Telling Stories.

Storytelling is important to the survival and success of the fire service. Very important. As I wrote in my article: “Saving Stories,” in this month’s edition of Fire-Rescue Magazine, storytelling “passes on our traditions, conveys our values and protects the rich heritage of the fire service.” Thanks to Rhett and John for doing just that through the tales shared on FirefighterNetcast.com.

At the end of the Netcast, I let the cat out of the bag about a new partnership I created between our volunteer fire service and the National Guard. Look for more info on that coming soon. In the meantime, the following is a story that is a little bit about my love for my father, my passion for the fire service and my appreciation for the military men and women who protect our freedom every day. (more…)

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Posted by tiger on March 11, 2010 • Filed under: Administration & Leadership, All Blogs, Brotherhood, Command & Leadership, EMS Topics, Fire Rescue Topics, Funding & Staffing, Public Relations, R&R Toolkits • Tagged: Brotherhood, fire department, fire service, firefighter, Generation Y, leadership, marketing, motivation, public information officer, Public Relations, recruitment, retention, run to the curb, Tiger Schmittendorf, Training, volunteer, volunteering

LIVE: Casting a Net over Recruitment and Retention Challenges

I was in Texas for Advanced Unified Incident Command training last week (which I’ll tell you about soon), so I’m late getting this out.

I’ve been asked by FireCritic and FireDaily to join them as their special guest on this week’s edition of Firefighter NetCast.

Naturally, we’ll be discussing volunteer recruitment and retention along with an overview of my presentation “From the X-Box to the Box Alarm” at FDIC (Thursday-April 22nd at 10:30am) and my cover story in the March edition of Fire-Rescue Magazine featuring my storytelling project: Run-to-the-Curb.com.

I hope you can join us at 9pm ET this Wednesday-March 10, 2010 at Firefighter Netcast for a lively discussion of challenges and solutions to the volunteer fire service’s survival and success.

Stay safe. Train often.

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Posted by tiger on March 8, 2010 • Filed under: Administration & Leadership, All Blogs, Brotherhood, Command & Leadership, Fire Rescue Topics, Funding & Staffing, News, Public Relations, R&R Toolkits, Training & Development • Tagged: Brotherhood, campaign, Clearinghouse, fire department, fire service, firefighter, Generation Y, leadership, marketing, motivation, public information officer, Public Relations, recruitment, retention, run to the curb, Tiger Schmittendorf, Training, volunteer, volunteering

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