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Train Your Replacement. Bob did. Paul does.

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It's been 5 years since I wrote "Missing a Mentor: What about Bob?" — a tribute to someone who I admittedly underappreciated until it was too late.

A lot has happened in these 5 years. I was a chief officer in my volunteer fire department then and now I'm back to riding backwards, still struggling to find my place in my company. The ups and downs in my personal and professional life are countless. Against all odds, I even survived long enough to turn 50 last week. lol

We've built three new multi-million dollar live fire training facilities, created state-of-the-art roof ventilation simulators, added fresh blood to our cadre of dedicated instructors and coordinated nearly 5,000 training events from our Erie County Fire Academy. Those are big investments.

I think that one of our greatest investments, and thus our greatest returns have come from the fact that we've trained and graduated more than 1,000 new firefighters in our county in the past 5 years. More than a thousand firefighters now unselfishly serving their volunteer fire departments and their communities.

If anyone thinks that today's generation is only all about themselves and not about giving back — they need to observe one of our Firefighter 1 Boot Camp courses. I'm proud to say that Erie County NY is bucking the national decline in volunteerism as we brought in over 600 new recruits in 2012. Those sheer numbers are a tribute to the great work ethic and spirit of our caring community.

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Thanks and Giving!

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While a lot of folks are counting out the days before Thanksgiving by sharing day-by-day what they’re thankful for, I’ve decided to summarize the past few weeks here as they have been some of the most challenging and rewarding times I’ve ever had in my life. Here’s to giving, receiving and thanks:

GIVING: Just a few weeks ago I was deployed with seven of my cohorts on the Western New York Incident Management Team (IMT) to assist in the response and recovery efforts related to the aftermath of Hurricane Sandy blowing through Long Island and New York City.

RECEIVING: As we were traveling through New York City on our way to our final destination at the Nassau County Emergency Operations Center (EOC) we were informed that they had absolutely no means of housing our eight-person team. There were no hotel rooms available within an hour or more of our work site and despite bringing cots and bedding with us, there was ‘no room at any inn.’

Thank God I have friends in the fire service throughout the state and country as it took just one phone call to Rob Leonard, a good friend and brother firefighter with the Syosset Volunteer Fire Department and public relations committee chair with FASNY, to find us a place to rest our heads. Despite being without power and heat at his own home, Rob connected us with their chief and commissioners to clear the way for us to bunk at their nicely appointed Woodbury Firehouse.

THANKS: Due to the widespread lodging shortage, Syosset accommodated us for the first three nights of our deployment. Warm beds and hot showers were a welcome relief at the end of the 14-18 hour days we were working. Without them we would have literally been left out in the cold. For their generosity, hospitality and brotherhood in the face of their own challenges – we THANK them.

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Joining Forces

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From our sister site: FireRECRUITER.com

What started out as a vision for a successful joint recruitment project has morphed into a passion to connect firefighters and soldiers of all stripes.

Based on the concept that we're looking for the same people — and we are the same people, I created a joint recruitment project between our county's volunteer fire service and the NY National Guard.

If you think about Guardsmen, Soldiers and every other appropriate title given to those who serve in all the branches of the US Military, they can be ideal candidates to recruit into the volunteer fire service. They already understand discipline, respect, teamwork and the chain-of-command — and they certainly get the whole "brotherhood" thing! As many have shared about this idea, "it's a no-brainer!" 

 

 

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Video Killed the Recruitment Star

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In his February 17th Morning Lineup features (and updated on February 20th), FireGeezer.com's Bill Schumm discusses and demonstrates the effectiveness, or ineffectiveness, of using video as a recruitment tool. While his perspective on why we face the recruitment and retention challenges we do are certainly part of puzzle, the value of his commentary lies in the subliminal call to action that we need to be more creative in creating the solutions.

Certainly, a recruitment video with appropriate visuals and a good, solid message can be effective, but FireGeezer proposes that we need to do something about our culture, our society, to inspire and perpetuate volunteerism. I couldn't agree more.

As I've said before:

“Simply put, it’s my belief that the survival and success of the volunteer fire service relies on our ability to create more opportunities – for more people – to volunteer less time.

Our success depends on our ability to effectively plan for, lead and manage people; whether you don’t have enough – or you have more than you can handle.

The possibilities for their involvement are only limited by our imaginations.”
- Tiger Schmittendorf – From: "A New Pyramid Scheme for your Volunteer Fire Department"

 

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@FireRECRUITER: Rise to the challenge

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An article recently posted to FirefighterNation.com outlines the challenges faced by volunteer fire departments in Pennsylvania in recruiting and retaining their members. Although these types of articles are becoming all too frequent, this one in particular is better than most in that it focuses on the positives of being a volunteer firefighter — not all the negatives. I’ve cited many examples of what not to say if you’re actually looking to solve your R&R challenges in a previous post titled “Is this our best approach?” Too often, it seems that we hand a prospective candidate all of the reasons and excuses why they wouldn’t join on a silver platter.

I have to tip my helmet to the volunteer fire service in Pennsylvania who is no stranger to these challenges — or to innovative solutions to those challenges. I’ve previously mentioned them in “PA VFDs Dip Into Fountain of Youth” for potential solutions as well as I’ve applauded their efforts in the successful recruitment campaign: “Roll with It!” — the sexiest thing to come to volunteer recruitment I’ve ever seen. It rivals the GoArmy.com and NationalGuard.com campaigns.

 

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Going Forward in the Fire Service

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I am often reluctant to write about commercial business ventures in my blogs and other platforms as I am sensitive to the trusted relationship between a writer and their readers, and leary about self-promotion. Thus I have delayed writing this post for quite some time.

It wasn’t until I came to the realization that this is not about me or what I’m involved in as much as it is about you – my readers, followers and the fire service at large – that I felt the timing was right for sharing this exciting news.

Earlier this year I was invited by my long time and good friends Dave Iannone and Chris Hebert to share in their vision for tipping the traditional training program on its head. Dave and Chris have a knack for surrounding themselves with inspired people and a solid reputation for bringing innovative and successful solutions to the fire service community, so it wasn’t much of a tough sell for me to join them and the other members of their team at the table.

The conversations were very indepth and engaging, even sparring at points, but all with a common goal in mind: to bring a new and exciting approach to providing training for firefighters and first responders. As I looked around the room, I saw a tremendous amount of passion and caring for getting this right.

It wasn’t long before I was hooked and signed on as chief of training, charged with driving the direction of the educational content of their new conference concept.

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Void Space

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Firefighter, officer, chief—these are the titles of the jobs we sign up for. But just like “bingo chairman,” “corresponding secretary” or “roads and grounds committee member,” the title of “leader” is not something at the top of our list of “I want to be that guy” jobs that we strive for when we first join the volunteer fire department.

Although almost everyone who joins the fire service dreams of being chief one day, they probably don’t dream of being a “fire service leader”; that is, it’s not necessarily an inherent thought process to connect the title of “chief” with “leader.” And while the title of fire chief may conjure up images of flashing lights and standing in front of a burning building barking orders into a portable radio, as we know all too well, being a “fire service leader” requires a lot more preparation and hard work than that.

There is much discussion going on in the fire service today about this "void space" created by the potentially damaging collision of retiring experience and the growing lack of experience of today's firefighters and officers. When I say growing, I'm referring to the fact that as our fire load goes down (that's a good thing), so does our experience level, accordingly (that's a bad thing). Thus we end up with a "growing" lack of experience.

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Not just a Daddy’s Girl

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Her Dad was a fire lieutenant and her two youngest brothers (twins) joined as cadets, then volunteers and eventually became career firefighters.

But when Janet Wilmoth tried to join her local volunteer fire department, the fire chief told her to “Go home and have babies.”

She went on to do that too, but in the meantime, Janet Wilmoth took another approach to the fire service. She’s been with Fire Chief Magazine since 1986 and now leads the charge for improving the fire service as the publication’s editorial director.

I wonder if that chief has since been reminded of that famous quote: “Never pick a fight with people who buy ink by the barrel!”

Join Janet and Tiger Schmittendorf, host of the Firefighter Storytellers Internet radio show live at 9pm EST on Wednesday-February 9, 2011, as Janet tells her story of growing up as a firefighter’s daughter to being a fire service leader. (more…)

Bunk-in or just “bunk”?

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Photo courtesy of www.RaisingLaddersPhotography.com

I stumbled across a new resource recently that caught my attention: FDLiveIn.com

The concept of fire station live-ins or bunk-ins, depending on what you call them, has been around for quite some time and with quite a bit of success. Different departments run their programs in different ways but the common theme is that the firefighter lives in the fire station “rent-free” in return for volunteer service. Most live-ins are students but not all, and in some departments entire families live in the fire station.

For whatever reasons, the concept has not caught on in my area of Erie County NY and I’ve always wondered why. I’ve written three articles in the past month on the live-in/bunk-in concept and it’s gaining quite a bit of attention as a potential solution to recruitment and retention challenges in the volunteer fire service.

The program has intrigued me so much that later this week I’m traveling to Hyattsville MD — home to one of the longest standing and most successful bunk in programs in the fire service — and home to the X-Box Firefighters who created FDLiveIn.com. And to get a better understanding and appreciation for the program, I’ll be bunking in the station Friday night and they’ve arranged a tour of several live-in fire stations for Saturday.

Stay tuned here, at FireRECRUITER.com, on Twitter and Facebook as I report back on my experiences. My goal is to provide you with enough photos, information and stories to allow your volunteer fire department to consider whether a bunk-in program is right for you — or if the whole concept is just ”bunk.”

PS — Doc Moltrup, Chief Emeritus of Hyattsville VFD and one of the founder’s of their now-famous bunk-in program, will be my guest on my Internet Radio Show: Firefighter Storytellers –  live from FDIC in Indianapolis the week of March 22-26, 2011. Watch Storytellers for the formal announcement of time and date of the show.

Related links:

@FireRECRUITER: Are you flush or flushing?

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As I do with much in life, I take new experiences and new information and compare it to other aspects of my life in emergency services. Whenever it’s the least bit relevant – I try to apply it to the business I love: the fire service.

Such was the case this past week when I completed a National Fire Academy on Safety Operations and Management. I applied the process and premise of managing safety in our organizations and applied it to recruitment and retention.

While the resulting article may raise more questions than it provides answers, I hope you’ll ask yourself these same questions to assess whether or not your volunteer fire department is taking the right steps to be flush with volunteers — or needlessly flushing them and their experience away.

Click this article to read more at www.FireRECRUITER.com.

Not Your Typical “Truckie”

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Glenn Usdin was a Run-to-the-Curb kid, growing up in the Long Island New York fire service and rising to the rank of fire chief in Lancaster PA. Like many in the fire service, his career path has taken him in several different directions including a tenure as associate publisher of Fire Engineering Magazine, president of American-LaFrance Used Fire Apparatus, now the owner of a large used fire apparatus company – Command Fire Apparatus and his most recent venture with FireEMS Blogs, founding the FireTruckBlog.com.

Listen in as Chief Usdin shares his story of how he’s made a career out of his fascination with fire trucks with host Tiger Schmittendorf on the Firefighter Storytellers Internet radio show live at 9pm EST on Wednesday-January 12, 2011. (more…)

A December to Forget?

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Box 191 stands as a memorial to the five Buffalo Firefighters who were killed in a propane explosion on December 27, 1983

A year ago I wrote an article titled “A December to Remember” to remind us of our obligation to be better story tellers, for prosperity’s sake — and for safety’s sake. Earlier today, Chicago and the rest of the fire service buried the first of two firefighters killed in the line of duty on the 100th anniversary of the Chicago Stockyard Fire that killed 21 firefighters.

Given recent events and all the heartache they’ve brought, I’m not sure that December is a month to remember but instead, it’s one we’d like to forget.

Last night I had the privilege of joining some 50 firefighters and civilians as they stood in the cold at the corner of Grosvenor and North Division Streets in the City of Buffalo to remember an event that claimed the lives of five of Buffalo’s bravest. Surrounded by those drawn to the small memorial erected at the site, Division Chief Don McFeeley stood in the center of the intersection and retold the story of that fateful night when a propane tank exploded inside a warehouse — shattering windows, throwing debris and burning buildings across twelve city blocks. (more…)

It’s that time of year.

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A thought provoking article in the Fire Engineering Training Community by my good friend and fellow blogger ChiefReason reminded me to re-post this piece I wrote several years ago titled: “Starting the New Year Right!”

Art’s blog titled “The Day the Passion Died” suggests that we’re all due for a fire service check-up to make sure that we’re physically, mentally, emotionally prepared for the challenges that lie ahead, and just as importantly, that our head - our attitude – is in the right place.

His writings remind us all to revisit our fire department and personal goals and direction every once in a while, and there’s no better time to do so than as we’re about to embark upon a brand new year full of new challenges and opportunities. (more…)

Paying Tribute

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Today marks the 235th birthday of the United States Marine Corps and tomorrow is Veterans Day. What a great time to celebrate the contributions and sacrifices made by our military service men and women who protect our lives and our freedom around the world every day.

To that end, I thought it appropriate to tie a few events together in an effort to pay appropriate recognition and thanks to our Veterans.

The Story of a True Serviceman:

I’m pleased to announce that tomorrow evening will feature a special Veterans Day Tribute on my Firefighter Storytellers Radio Show on Firefighter Netcast with my good friend Dan Frontera. (more…)

Every Firefighter Has a Story.

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It should be no secret by now that I’m big on this whole concept of storytelling in the fire service.

In fact, I’m pretty sure that storytelling has never been more imporant than it is now as a way of sharing our experiences, perpetuating our values and passing down our rich history and traditions.

That’s why I created www.runtothecurb.com as a means of not only sharing my stories which have been writing themselves over the past 30 years, but more importantly, as a platform for others to tell their stories as to what brought them to the fire service and what keeps them going day-to-day and year-after-year. Now a natural extension of that web site, I was offered the tremendous opportunity to develop Firefighter Storytellers — an Internet radio show that gives a voice to those stories that form a common bond amongst us all.

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My Flag

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The view of my flag --- from my hammock.

Whenever I get the chance, I take full advantage of the opportunity to lie in my hammock on the front porch of our house. The porch is covered and it’s on the east side of the house, protected from the sometimes gusty winds that come off Lake Erie not far from us.

The hammock is made out of soft woven strings stretched to a metal ring on each end. The rings have heavy chains connected to them that are attached to hooks that secure the entire hammock to its metal pedestal. The rope strings are covered by a comfortable bedding pad that even has a built-in pillow tied to it. (more…)

What’s your story?

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It’s been a great, long, hot summer — causing me to take some time away from blogging to spend with my family and friends. Although I haven’t been writing much, I have been doing a lot of reading and observing. And, it’s my observation that the need for effective story telling in the fire service has never been greater.

This was never more apparent than during my observation of and interaction with recruits participating in the Firefighter 1 Boot Camp at the Erie County Emergency Services Training & Operations Center where I work.

Each day, I had the opportunity to spend time  with those 50 recruits from 37 different fire departments across our county, talking not just tactics and techniques, but about life in the fire service. (more…)

Get Fit. Get Safe. Make It Personal.

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My Three-Part Risk Management Plan: Alex, Laurie and Kathleen

Despite the fact that I wrote this piece for Fire-Rescue Magazine last year, I’m pretty sure its content is still relevant as we ponder recent and not so recent events during Fire/EMS Safety, Health and Survival Week http://www.firefighternation.com/forum/topics/usfa-reminds-you-that….

As I stated in comments to another blog by John Mitchell (www.firedaily.com) titled: “The Charleston 43″ (http://www.firefighternation.com/profiles/blogs/the-charleston-43) — if we don’t make these incidents personal to us, incidents like these have the unique ability to quickly become personal for us.

Thus, I present for your review, a re-post of “Make It Personal” http://tigerschmittendorf.com/2009/09/07/make-it-personal/

Let me know what you think of the piece and what you’re doing to make Safety Week 2010 personal for you.

Raising a flag about lowering THE FLAG!

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It’s after Memorial Day-2010 and I’ve been working on this blog for about a week, in hopes of having it finished prior to the start of the holiday weekend but life got in the way and that didn’t happen.

In retrospect, I’m glad I procrastinated. I’m glad I waited, because now, I think this blog has even more meaning.

The hot dogs are all gone, the parties and picnics are over. Now it’s time to think about what Memorial Day is really about. My goal is not to go into some patriotic tirade that offers the opportunity for readers to tune out before they even tune in, but more importantly to share with you some personal experiences that have put this annual remembrance in perspective for me. (more…)

@FireRECRUITER: Make the Right Investments

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PD_0048The following article tells of a small city that is threatening to stop collecting a voluntary public donation that has brought thousands and thousands of dollars in mission-critical equipment to their combination (paid/volunteer) fire department. 

Apparently, the threat is in response to a dwindling number of volunteer firefighters in their department, between 5 and 10, as the article points out. Without a lot of volunteers, they apparently don’t feel it’s appropriate to collect a donation on behalf of the volunteer side of their fire department. This situation seems to be causing quite a riff in the department. 

Is it just me, or does any one else smell opportunity?

@FireRECRUITER: It’s EMS Week – Roll With It!

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AmbulanceFrom www.FireRECRUITER.com:

In honor of EMS Week-2010, I thought I’d promote the (dare I say) sexiest video I’ve ever seen come to volunteer recruitment and retention.

“Roll With It!” is a part music video, part movie trailer — full-on high energy – high impact web site for the recruitment of fire and EMS personnel.

Celebrate EMS Week in style: “Roll With It!”

The FDIC Experience: Returning Home

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Alex, Laurie and Kathleen

Alex, Laurie and Kathleen

My goal is to chronicle, as best I can, some of the many great experiences I had last week at FDIC-2010 in Indianapolis, Indiana. There’s so many of them flowing through my brain, some of them are short snippets while others I remember as full-length features, and I plan to present them accordingly.

My FDIC-2010 experience ranks up there with some of the greatest memories of my career and life. Full of laughs (my stomach still hurts), meeting good people (and John and Rhett too!), going on “adventures” together and most importantly, sharing the brotherhood that few other professions enjoy.

So, with the intent of eventually sharing all of these experiences, I thought I would start with the end of the trip instead of the beginning; for in the end, in a very unexpected way, the value of my trip to FDIC and the importance of my returning home became very apparent to me.

You’ll see why in just a little bit. (more…)

Going to the Show! See You in Indy.

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FDIC logo

I hope to see all of my loyal followers (both of them) at FDIC in a few short weeks. I’ll be presenting “From the X-Box to the Box Alarm” on Thursday-April 22, 2010 at 10:30am in Room 127-128. There’s room for 308 of my closest, most personal friends so there’s really no excuse for not joining me! LOL (more…)

@FireRECRUITER: Recruiting in a Gray Area

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SyossetMy helmet is off to the folks in the Syosset NY Fire Department for recognizing 40+ aged recruits as a viable part of the solutions to our recruitment and retention challenges.

Joining later in life is becoming more the norm
 
The approach and image of the volunteer fire service portrayed in this article is in sharp contrast to the news articles I highlighted in “Is This Our Best Approach?”
 
In fact, I came across a similar article today that raises the exact same question:
 
I think we can do better.  Let me know what you think.
 
Read the whole story at FireRECRUITER.com.

FireRECRUITER: The Art of Speed-Recruiting

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IMG_5396-smallIf you had just 30 seconds to convince someone why they should join your volunteer fire department, what would you say? 

What would your message be? Do you have a standard sales pitch that you use for just such occasions? Can you even say hello in 30 seconds? 

I recently had the opportunity to coach and practice some speed-recruiting exercises with the Doyle Hose Co. 1 in Cheektowaga NY. They had been invited to be a part of career day at the local high school in their response area and they invited me to join them.

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